Reviews (31,406)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 16, 2024

I had an excellent experience with customer support on the Dsers app. The representative who assisted me was incredibly helpful, professional, and knowledgeable. They promptly addressed all my questions and concerns, making the entire process smooth and efficient. Their support truly made a difference, and I’m very appreciative of their assistance. Highly recommend their customer service!

WellnessFabrik
Sweden
8 days using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 19, 2024

Blanca was very helpful and caring , this is one of my best experiences with dsers support team

OWOW Me
Canada
5 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

I had the pleasure of working with Rfimp for DSers services, and the experience was exceptional! Their expertise and support made the entire process smooth and efficient. Rfimp's guidance was invaluable, helping me navigate and optimize my DSers setup effortlessly. Highly recommend their services to anyone looking for reliable and expert assistance!

Iman Elegance
United States
About 2 months using the app
DSers replied September 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Recebi um excelente suporte da Sandy, esteve comigo até que o problema fosse 100% solucionado. Me passou passo a passo tudo que deveria fazer, com prints de tela para tornar tudo mais fácil e ágil. Parabéns a Sandy pelo atendimente eficiente, paciente e gentil.

Dom Fotin
Brazil
12 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Wendy is very good.

Mom and Dad Lets Shop Together
United States
6 months using the app
DSers replied November 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

I had a fantastic experience with Dsers, and I want to give a special shoutout to Colleen from the support team. He was incredibly helpful and resolved my issue quickly and efficiently. His professionalism and patience made all the difference, and I couldn't be more grateful. Thanks again, Colleen, for the excellent service!

Blink Goods
India
About 1 month using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2024

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective
Thanks again Chrissy

Naka
Australia
8 months using the app
DSers replied August 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 24, 2024

Super atención, y gran ayuda de Blanca! Me ayudo con mis dificultades para conectar proveedores con verdadero stock en sus tiendas! Mil gracias!

Super und freundliche Kundenservice, Fr. Blanca hat mich geholfen um Suppliers zu finden die echt stock haben!
Herzlichen Dank!

BEST OF VAXKO
Austria
24 days using the app
DSers replied November 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 13, 2024

I'm super new at this, and Chloe helped me in 2 seconds, made my life super easy and her explanation was beyond clear. Super friendly, responsive, and helpful.

Xegan
United Arab Emirates
1 day using the app
DSers replied October 15, 2024


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2024

very good app bianca helped

BackTech
Israel
11 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team