Reviews (31,756)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

December 29, 2024

needed help with fulfilling my orders because of some errors so I reached out to Blanca and my problems got solved in just minutes. Thanks Blanca!

Masenal
Germany
9 months using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 25, 2025

DSers' customer service is top-notch! They were incredibly responsive, addressing my issue in no time. The support team was knowledgeable, efficient, and made the entire experience smooth and stress-free. Again Thank you Selena.

COZIO
Canada
About 2 months using the app
DSers replied February 27, 2025

Hello,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our customer service, and we’ll be sure to pass on your kind words to Selena. Our team is always here to help, and it’s great to know we could assist you in resolving your issue quickly.

Feel free to reach out anytime if you need further assistance.

DSers Team

February 26, 2025

Rin is so nice to introduce the upgrade plan of dsers. thx a lot. i think this will help me sync something to my store.

PLAY AXIS ZONE
China
2 months using the app
DSers replied March 5, 2025

Hi!

Thank you for your review! We're happy to hear that Rin provided a great introduction to the DSers upgrade plan. Our team is always here to help you optimize your store and make the process as smooth as possible.

If you ever need further assistance, feel free to reach out anytime!

DSers Team

January 4, 2025

Great customer service, they walked me through all my questions and gave accurate answers. Thanks for all your help with my order, I truly appreciate it.

Shapewear Now
United States
6 months using the app
DSers replied January 6, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 12, 2024

Zina was very helpful during the process of linking my Aliexpress account to Dsers. Thank you once again Zina for the assistance/

Comfy Vibe
United States
Almost 2 years using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 16, 2025

Good custumer service. After I asked to help me with app they sorted my problem in few minutes. amazing

DivaTelly
Lithuania
3 months using the app
DSers replied February 20, 2025

Hello!

Thank you for your kind words! We're so happy to hear that our customer service team was able to quickly resolve your issue. Providing fast and efficient support is what we aim for, and we're glad you had a great experience!

Feel free to contact us again if you need further assistance. We're always here to help!

DSers Team

November 24, 2024

I had a consultation on DSers, and Neva was incredibly professional, quick, and efficient at all times. Her attention was kind and clear, patiently resolving my questions and providing an excellent service experience. DSers definitely has a great team, and Neva is a perfect example of that. Thank you so much!

Soy Brillante
Mexico
Almost 2 years using the app
DSers replied November 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 12, 2024

They helped me perfectly with the migration of my store and the job was done in just a few minutes!!

Amelisia
France
Over 1 year using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 15, 2025

I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!

Finery Squared
United States
4 months using the app
DSers replied January 20, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 31, 2025

Had a very great Experience with Sandy. Got all the answers needed.

Four Paws Deals
Canada
11 months using the app
DSers replied February 5, 2025



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team