Reviews (31,517)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.
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Rfimp was outstanding. They jumped right in to check my warning. All is good. I appreciate the quick response. Thank you - I will sleep better tonight now that I have that taken care of. This App is awesome to work with.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had the pleasure of being assisted by Aurora in the chat, and the service was excellent! She was quick to understand my issue, provided clear and helpful solutions, and remained professional throughout. Aurora made the process much easier, and I truly appreciate her patience and support. Great customer service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I will rate Myra 5 stars. I was chatting with another agent who was not responding to my questions. Myra came into the chat quickly clarified some answers to my previous questions. As well Myra was able to efficiently provide resolution-based answers for the remaining questions. Myra deserves 5 stars she is very knowledgeable and is a true asset to Dser.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I unfortunately had to delete my account and had Lucy to assist me. Very professional and extremely helpful. Thank you Lucy
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Just had a complicated mess sorted by them. It took an hour but they were patient and walked me through the process.
5 stars!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sans was super helpful! I had an issue that had been frustrating me for hours and within minutes Sans helped get it resolved. Shout out to you Sans, thank you so much!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Stella provided amazing, quick and accurate support when I needed it after hours
Thank you!!
Amazing Service A++
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had been struggling with an email issue on Dsers for a long time, so I finally reached out to customer service. It turned out to be one of the best decisions I made. Luna, the representative who assisted me, was incredibly patient and provided clear, professional guidance. His responses were quick, and he helped me fully understand and resolve the problem. I never expected such outstanding support—Luna and the Dsers team truly exceeded my expectations. I’m deeply grateful for his help and dedication. It was an amazing customer experience!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I have 2 shopify accounts. One active and one deactive. Unfortunately the deactivated one was linked to my Dsers account and as a result I wasn’t able to view orders from my active store. Rita understood the problem and quickly guided me in how to fix the issue.
It was rectified in less than 5 minutes. With not being that tech savvy, Rita certainly eased my concerns and frustrations. Excellent customer service on her end and has helped make this a great start to the day.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an excellent experience with DSers for managing my dropshipping orders. The platform is intuitive and integrates seamlessly with Shopify, making it easy to process bulk orders and manage suppliers efficiently. A special shoutout to their support team, especially Rfimp, for their exceptional assistance. I was having trouble connecting to AliExpress, and they patiently guided me through the issue, ensuring everything was resolved smoothly. DSers is a fantastic tool for any e-commerce business, and their support is top-notch. Highly recommend!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team