DSers‑AliExpress Dropshipping

Vivian was prompt in helping me with my online issue with getting a product pushed through that had stalled during the process. She was very knowledgeable and understanding of my problem, and fixed it right away. I would recommend her to others that need help with their online store needs.

Maria was splendid in my technical issue making order payments. It was a quick fix and Maria showed me the way. Thank you. Cheers

I recently had the pleasure of working with Vivian on resolving an issue, and I am beyond impressed with her support. From the very beginning, Vivian displayed exceptional professionalism, patience, and expertise. She took the time to thoroughly understand my concerns, asking detailed and thoughtful questions to ensure she fully grasped the situation.

What stood out most was her clear and friendly communication. She explained each step of the process in a way that was easy to follow, and she always kept me informed about what to expect next. Her proactive approach and willingness to go the extra mile made a challenging situation so much easier to navigate.

Vivian not only resolved my issue quickly but also provided valuable insights and recommendations that will help prevent similar issues in the future. Her dedication to excellence and genuine care for customers is truly remarkable.

I can't thank Vivian enough for her outstanding support. She's a shining example of what customer service should be, and I feel lucky to have had her assistance. If I could give her more than five stars, I would!

I was quite lost and tried your support. Raphael from the support team helped me with such ease and clear guidance. I went from lost to happy and calm :)
Absolutely beautiful experience

Zico was amazing !!! Helped me with my issues and even took an extra step as to informing me on another feature I wasnt aware of . 5 stars to you Zico !!!

I had issues with orders syncing to my AliExpress account for payment/fulfilment and reached out to customer service shat.

Vivian answered almost immediately and has patiently guided me through, as well as troubleshooting on her end - 64 minutes later and we're working again perfectly!!

Super happy with the service, and although I was nervous at first, she's put my mind at ease.

Big big thank you and five stars to Vivian!

I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns.

What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me.

The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!

They have great customer support and are available 24/7. I was helped by Selena and she was great!

Great app, and thanks to Esfania for her help! I've been using it for years and it's a must-have.

Elora did an amazing job with helping me setup my order process. Fast and easy to use thank you