Reviews (31,505)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 15, 2024

I been working with Dsers for over a few months and im satisfied with their services, last time i had a question about something, wendy helped me solve it and also gave me few advices. Recommended.

Levitonic
Türkiye
27 days using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Je suis agréablement surprise de la prise en charge par tchat avec Selena. Elle s'est montrée très disponible, j'ai eu du mal à comprendre certaine choses mais elle a toujours répondu et fait en sorte que j'arrive à comprendre. Grâce à elle j'ai découvert des fonctionnalités que je ne connaissais pas et qui vont beaucoup servir à amléiorer mon business.
Merci pour le temps qu'elle m'a accordé et à sa gentillesse.
Merci à elle et au service client de DSERS, continuez comme cela !

Veilleuse de Nuit
Guadeloupe
11 months using the app
DSers replied October 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2024

I loved Olivia's help, she was very helpful and kind. Thank you

Aphrodisy
Brazil
8 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited September 21, 2024

The overall experience was really amazing and helpful for me. Appreciate it
Thank you sooo much ❤️

Digital Bazarr
United States
3 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Great customer service

The Cleaner Inside
Canada
About 1 month using the app
DSers replied November 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2024

I'm super new at this, and Chloe helped me in 2 seconds, made my life super easy and her explanation was beyond clear. Super friendly, responsive, and helpful.

Xegan
United Arab Emirates
1 day using the app
DSers replied October 15, 2024


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

thanks for your help sir

Almasso
Kenya
About 2 months using the app
DSers replied October 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 30, 2024

I had problem with out-of-stock on my store. I contacted Dser to ask support and a staff named "Vivian" promptly gave me useful instructions with clear screenshots and videos. I managed to solve the problem quickly.

I'm happy with customer service from DSer and thanks again Vivian.

MyCoolThing
Australia
7 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 16, 2024

Olá, quero aqui parabenizar a toda equipe da Dsres que me atenderam muito bem, embora não tenha alcançado meu objetivo, fui surpreendido pelo bom atendimento que me ajudou a minimizar o caso da minha primeira compra Aliexpress. Isso se deve a todos que direta ou indiretamente colaboraram com o treinamento da equipe e principalmente o da Wendy a quem agradeço pelo Excelente a atendimento! Bom mês a todos!

Tota Lar & Cia
Brazil
5 months using the app
DSers replied October 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 14, 2024

J'ai été en contact avec Rfimp est tout s'est super bien passé. L'assistance a été rapide et efficace. Merci de l'aide et de la rapidité de traitement !

Adesia
France
About 1 month using the app
DSers replied November 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team