Reviews (31,411)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Awesome Company with Excellent Customer Care Second to None !!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Customer service was very quick to respond and assistance was provided in record time Thank you, Luna, because of you, I will use this program constantly
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you so much Vivian for helping me with an out of stock error on my shop .
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience.
Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication.
As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work!
Fred
Customer Services - NexGen Commerce Shop
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
We needed some help with our Shopify store products which we are using DSers to sell. We chatted with Maria and she helped us solved the problem really quickly, she was really nice, and helped us with more than what we originally asked for.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Merci beaucoup à Maria qui m'a aidé avec beaucoup de professionnalisme aujourd'hui et dans un temps record!
Excellente application !
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Vivian clarified a question I had about product synchronization through Facebook Messenger. I got my answer in less than 2 minutes.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Super satisfied: very easy to use and the customer service is TOP!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Service is very helpful. Haven't started shipping yet but customer service basically holds your hand to resolve any startup issues you encounter!!!! Shout out to Chloe for helping out btw
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team