Reviews (31,737)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

September 21, 2024

As a newcomer to dropshipping and the platform, I am still in the process of getting familiar with all the features and tools available. While I haven't explored everything yet, I’m impressed with how intuitive the interface is for beginners like me.

I plan to continue working with DSers and will have more feedback to share once I've had more time to use the platform fully. Looking forward to diving deeper into the features and seeing how they enhance my dropshipping business.

Best regards,
Hieu Nguyen

Sporty Mall
Vietnam
24 days using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 21, 2024

My agent Maria she was very friendly, politely and very helpful, giving me a lot useful information on my very first order.
Highly recommend the other merchant should use Dser, as they've got excellent customer service.

Boi Boi Baby House
Australia
About 2 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Amazing help from Aimee, fixed my problem easily.

Denoir
Australia
2 months using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 7, 2024

DSers has truly transformed the way I manage my dropshipping business! The integration with AliExpress is incredibly smooth, making product importing and order fulfillment faster and more efficient. The ability to process bulk orders has been a lifesaver, letting me handle large volumes with minimal effort.

A special shoutout to Luna from the support team, who provided fantastic assistance. Luna was patient, knowledgeable, and made sure all my questions were answered thoroughly, ensuring that my setup was flawless. Exceptional customer service like this makes all the difference!

I highly recommend DSers to anyone looking for an efficient and user-friendly tool to scale their dropshipping business.

Vital Blue
Poland
7 months using the app
DSers replied September 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The app has been very useful to me so far!

What The Fur
United States
4 months using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 5, 2025

Great!

SnapItTogether
Lithuania
4 months using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Beautiful work and communication

Ayeshamna
Australia
24 days using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 27, 2024

I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!

Nomad
New Zealand
5 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 30, 2024

Super service, Blanca m'a vraiment bien aider dans ma commande, je la remercie beaucoup et est très professionnelle

Pet Accessories
France
2 months using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Holly was great at helping and really took her time to explain everything. Easy to use app.

Babymama
Sweden
3 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team