Reviews (31,411)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 1, 2024

i recently encountered a "sold-out" issue on my Shopify store, and I reached out to the DSers support team for assistance. I was incredibly impressed with the level of service I received. The support team was not only prompt in their response but also provided clear and actionable guidance that helped me resolve the issue quickly.

Thanks to their expertise and support, my store is now running smoothly, and I no longer face the "sold-out" problem. I appreciate their professionalism, patience, and dedication to helping me find a solution.

I highly recommend the DSers support team to anyone who needs reliable and effective assistance with their dropshipping business. Thank you for your excellent service!

Rating: ⭐⭐⭐⭐⭐

Timelesscrafts.co
South Africa
24 days using the app
DSers replied September 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Zico top service

Shobbio
Netherlands
11 months using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Support is fantastic and fast. Also in late evening hours :-)

CHITEK
Netherlands
3 days using the app
DSers replied November 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

thanks for your help sir

Almasso
Kenya
About 2 months using the app
DSers replied October 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 26, 2024

Gloria was super attentive and helpful to my questions 5 stars!

Adore & Co.
Australia
11 days using the app
DSers replied October 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Lucy da equipe de suporte foi muito atenciosa e me ajudou a resolver meu problema com muita facilidade , muito satisfeito com o trabalho .

Family Star
Brazil
About 2 months using the app
DSers replied November 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 9, 2024

Ótimo atendimento! Fui atendido pela Aurora, atendente atenciosa e muito prestativa

My Store
Colombia
About 1 month using the app
DSers replied December 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2024

PERFECT THANK YOU

Ma boutique
France
17 days using the app
DSers replied November 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Agent Holly
She is good and helps very much.

TechNest
Sweden
17 days using the app
DSers replied November 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Thank you Esfania ur so helpful

Pets Perks Hub
United States
5 months using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team