Reviews (31,462)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

November 5, 2024

Quero agradecer a Sans pelo excelente atendimento que tive, todas as dúvidas foram muito bem explicadas. Muito atenciosa e paciente comigo, me ajudou demais. Obrigado Sans

Always Shopstore
Portugal
13 days using the app
DSers replied November 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 27, 2024

Thank you Wendy from Dser. When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Shuffs
Malaysia
3 months using the app
DSers replied August 28, 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Very nice service. Thank you Esfania for your help!

bimavio
Poland
14 days using the app
DSers replied October 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 15, 2024

My friend Aimee helped me with my big issue. I am truly satisfied with this service

Fiksani
Serbia
10 months using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 24, 2024

Helped me very fast. Thank you :)

IVEROO
Germany
7 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 20, 2024

I was facing issue with tracking number and I talk on customer support with LUNA she is very kind and responsive. Shoutout to LUNA.

Huda's Emporium
United States
4 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Great support! Thanks for your help

Best Pet Central
Australia
About 21 hours using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2024

PERFECT THANK YOU

Ma boutique
France
17 days using the app
DSers replied November 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Lucy da equipe de suporte foi muito atenciosa e me ajudou a resolver meu problema com muita facilidade , muito satisfeito com o trabalho .

Family Star
Brazil
About 2 months using the app
DSers replied November 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 20, 2024

The app has been good so far. Selena and Rita have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.

Cudodi
Australia
26 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team