Reviews (31,741)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

October 1, 2024

Chloe was very helpful and understanding when questions where asked. helped me fulfil orders. helped me understand the process very pleased with the customer service I received.

my Pooch Gift
United Kingdom
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Best and quick support. Hayley understood my requirement and advised me accordingly.

UpstorePlus
India
18 days using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 23, 2024

very good from Bianca

Jirafa
United Kingdom
18 days using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 28, 2024

great app, thanks Myra for the great support

Neame
Netherlands
11 months using the app
DSers replied October 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 3, 2024

Ho recentemente avuto il piacere di lavorare con Zina di Dsers e non potrei essere più impressionato dal suo aiuto. Fin dal momento in cui ho contattato il servizio per ricevere assistenza con l'evasione del mio ordine, Zina è stata incredibilmente reattiva e competente. Mi ha guidato attraverso l'intero processo, rispondendo a tutte le mie domande con pazienza e chiarezza.

La professionalità e la dedizione di Zina al servizio clienti si sono davvero distinte. Ha fatto di tutto per garantire che il mio ordine fosse elaborato senza intoppi, e il suo atteggiamento positivo ha reso l'esperienza piacevole. Mi sono sentito supportato e valorizzato come cliente, il che è raro al giorno d'oggi.

Grazie agli sforzi di Zina, il mio ordine è stato completato senza problemi e non potrei essere più felice del risultato. Se mai avrete bisogno di assistenza con Dsers, vi consiglio vivamente di contattare Zina: è davvero una risorsa preziosa!

Ball Revolution
Italy
About 1 year using the app
DSers replied November 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Excellent Customer Support!

I had an issue with the pricing on my store, and I reached out to DSers for help. The support team was incredibly responsive and efficient. They quickly identified where the problem was and resolved it in no time. I truly appreciate the prompt assistance and the professionalism shown throughout the process. DSers has proven once again to have outstanding customer service, and I highly recommend them!

Enagua Mart
Rwanda
About 1 month using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 21, 2024

Zina from customer service was amazing. Very helpful and patient.

Zina even gave me couple of good tips

Fashiva
United Kingdom
13 days using the app
DSers replied October 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Celia was super friendly. Dser sounds very promising for my business

Party Empress
Australia
About 1 year using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2025

¡Muy buen servicio!. Me guiaron en todo momento de qué hacer, cómo resolver y estuvieron dándome seguimiento hasta resolver mi problema.

Me atendió Krystal, muy amable y atenta.

Gracias.

Egohshop
Mexico
3 months using the app
DSers replied January 6, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 25, 2025

Very kind customer service. Thanks to Aurora!

Nuviol
United States
About 1 hour using the app
DSers replied February 27, 2025

Hello,

Thank you for sharing your experience! We're glad to hear that Aurora provided you with such kind and helpful service. We truly appreciate your feedback and are happy you had a positive interaction.

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team