Reviews (31,416)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 29, 2024

The app is not extremely complicated to work with however there are things to know and that is where Dsers customer service excels....If you have questions they get answered quickly in live chat sessions. I recommend using this app.

Vibe HRS
Canada
27 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 1, 2024

i recently encountered a "sold-out" issue on my Shopify store, and I reached out to the DSers support team for assistance. I was incredibly impressed with the level of service I received. The support team was not only prompt in their response but also provided clear and actionable guidance that helped me resolve the issue quickly.

Thanks to their expertise and support, my store is now running smoothly, and I no longer face the "sold-out" problem. I appreciate their professionalism, patience, and dedication to helping me find a solution.

I highly recommend the DSers support team to anyone who needs reliable and effective assistance with their dropshipping business. Thank you for your excellent service!

Rating: ⭐⭐⭐⭐⭐

Timelesscrafts.co
South Africa
24 days using the app
DSers replied September 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Everytime i come with questions, they are so quick to respond and explain how to solve the issue thoroughly. I have been talking for a couple of hours with Blanca asking her all kinds of stuffs, and the quality of her replies hasn't change throughout the whole time.

BambooBotanic
United Arab Emirates
19 days using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2024

muito bom o App, na minha primeira dificuldade solicitei a ajuda e fui muito bem atendido, obrigado a todos os envolvidos pelo empenho e dedicação.

Lojas Eler
Brazil
About 2 months using the app
DSers replied November 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

First time I needed to chat with the support and Zina did a great job explaining step by step making much easier to solve my problem!

Charm Haus
Cyprus
5 months using the app
DSers replied September 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2024

María helped me a lot with DSers. Thanks!

Encuentra tu regalo
Spain
2 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2024

very good from Bianca

Jirafa
United Kingdom
18 days using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 19, 2024

Super m'a aidé grandement

Inmotion-coffee
France
4 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2025

L’intervenant a été rapide efficace mon problème a été résolu en 2 minutes félicitation !!

Opoual
France
About 2 months using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 4, 2024

Somos usuários iniciantes mas até o momento oque utilizamos foi totalmente funcional e no momento que precisamos de suporte fui atendido pela Chloe onde mostrou conhecimento e propriedade nas respostas solucionando todas minhas dúvidas, fiquei muito satisfeito e agradecido pelo atendimento da Chloe.

KL Ofertas
Brazil
2 months using the app
DSers replied November 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team