Reviews (31,508)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 19, 2024

Very nice and helped me quickly. Thank you so much.

Amada24
United Arab Emirates
10 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Thank you Lidia for you help and patient. I really appreciated.

all about Hugs
Australia
5 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

I had the pleasure of working with Zico this morning, I had few issues and he was outstanding in my opinion, he answered all my questions and was very thorough and his instructions were easy for me to follow, I wish I could rely on him for future issues he has a great understanding of the platforms. what an asset ....one again Thank YOU

Pawsey Pet
Australia
About 2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 25, 2024

Fast response by Adele and problem quickly solved. thank you very much

Olivma
Netherlands
3 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

Isak was there to help me, even though his time was precious, he stayed with me for more than 1 hour, I thank him very much! What's more, he was very attentive and involved, while responding to my requests.

Lavely
France
7 months using the app
DSers replied September 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I’m more than happy with customer service DSerst , specifically with Wendy, she promptly helped me with a processing issue for a couple of our orders.
She was very professional kind and effective
Thanks again Wendy, appreciate you!

VXR
Canada
About 2 months using the app
DSers replied September 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 17, 2024

It is my first time to use DSers and Maria was very helpful and patient on my concerns, thank you Maria! I wish you will always be my customer support :)

GARNETT
Japan
About 2 hours using the app
DSers replied November 19, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 23, 2024

Je recommande, une équipe plus que réactive, Esfania m'a beaucoup aidé pendant longtemps en répondant clairement à mes attentes, merci à elle.

Cocoon Hair
France
About 2 months using the app
DSers replied December 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 26, 2024

Very useful Excellent Customer service

Z.A.R
Canada
1 day using the app
DSers replied November 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

A Hundred Ways
United States
7 months using the app
DSers replied August 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team