Reviews (31,416)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 23, 2024

very good from Bianca

Jirafa
United Kingdom
18 days using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 13, 2025

L’intervenant a été rapide efficace mon problème a été résolu en 2 minutes félicitation !!

Opoual
France
About 2 months using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Best Customer Service Ever. Fast and very responsive.

Pop Shop Central
United States
4 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 19, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve the issue, but the chat support was very helpful and professional. Shout out to Blanca, one of the chat agents.

Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store

Lalic Joias
Brazil
11 months using the app
DSers replied August 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2024

I just got the best support from Luna from DSers.

Top service. Recommend this app

Vlasar
United States
3 days using the app
DSers replied October 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Thank you so much for your support today!

Snug Bug Decor
Australia
3 months using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 30, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Vivian jumped in chat to support . he patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues!

AmigosShops
United States
6 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 8, 2024

I recently had a problem with completing an order. It was a weekend and late at night. Aliexpress said the order was in good standing, and Dsers said the order was canceled. Ivan was able to help me correct this issue quickly and efficiently. I highly recommend this app for all shopify store owners

Epic Gear Central
United States
2 months using the app
DSers replied September 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Im new to Dropshipping and Selena has been most helpful and patient with me as a new user. Knowledgeable and willing to help.

Thank you Selana!

G-Money 1
United States
About 2 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2024

muito bom o App, na minha primeira dificuldade solicitei a ajuda e fui muito bem atendido, obrigado a todos os envolvidos pelo empenho e dedicação.

Lojas Eler
Brazil
About 2 months using the app
DSers replied November 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team