Reviews (31,242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.
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DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Luna from the Live Chat was friendly, helpful and responded quickly to try to help me with my problem. She answered with screenshots of what I needed to do, which was great.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Today, I worked with consultant Vivian. She quickly and professionally provided support and helped resolve the issue. She also demonstrated great patience, for which I am especially grateful.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
the attendant Villanelle, was the best attendant of all, super attentive, thank you very much.
Vivian was absolutely outstanding, I am new to DSERS and she went out of her way to show me solutions to my questions step by step through messenger, and even offered to do it for me. I do not think I have ever had this great of customer support from any company in my lifetime. I think Vivian should get a raise, If she doesn't get a raise, I am going to buy DSERS when my store blows up and i get the funds and I will give her a raise myself!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
i think it's really amazing i'm glad that i was able to solve my problem. if i ever need help again. i should ask for it i was suprised that they could speak many languages not just one !!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Quick and clear customer service. I've tried many fulfillment apps, and so far, this is the best for my business needs
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful.
Would be better if there was a direct access to customer service from the app rather then have write an email.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vivian was awesome. Helped me with my order issue and solved it within a fast time. Fast responding too. Great service and honestly made my new years day :) She is great, cheers!!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team