Reviews (31,511)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 9, 2024

Sans was amazing and helped me thoroughly!

HAPPYTEARSJPG
United States
5 months using the app
DSers replied October 15, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 17, 2024

I couldn't believe that I actually got a live person to walk me through step by step on everything I needed to know. They were patient with me and also had a visual detailing where I needed to go. I really love the professionalism and the courtesy that they have for the members.

Path Of Praise
United States
19 days using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Villanelle in customer support was great and helped me resolve my issue!

Diagonal Arrow
Italy
9 days using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 3, 2024

Exceptional Support from Wendy at DSers!

I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board!

Thank you, Wendy, for your exceptional support!

Slay Boutique
United Kingdom
6 months using the app
DSers replied September 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 21, 2024

thanks for your help sir

Almasso
Kenya
About 2 months using the app
DSers replied October 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 13, 2024

Great and very fast customer service. Also the platform is super easy and straightforward to use to import products from AliExpress!

Lilies of the valley
United Kingdom
5 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Tive um pequeno problema, mas fui bem recepcionado pela Chrissy, que me atendeu com muita educação e atenção e fez com que meu problema fosse resolvido rapidamente e com muita facilidade. Ela teve muita paciência e me direcionou da melhor forma possível.

Top Brasilojas
Brazil
17 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Zico was helpful and quick to answer questions.

The Artizan Shoppe
United States
About 1 year using the app
DSers replied October 15, 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 18, 2024

Holly was really helpful and very accurate in answering my questions and offering a solution.

SQUARE24
United Kingdom
17 days using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Merci a Vivian d'avoir régler mon soucis en 2 min alors que je galère pendant 1 mois

Maison du Chausson
France
3 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team