Reviews (31,512)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 6, 2024

Amazing support! Jesse was very helpful!

LuxeCurves Lingerie
New Zealand
5 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 30, 2024

Tive um pequeno problema, mas fui bem recepcionado pela Chrissy, que me atendeu com muita educação e atenção e fez com que meu problema fosse resolvido rapidamente e com muita facilidade. Ela teve muita paciência e me direcionou da melhor forma possível.

Top Brasilojas
Brazil
17 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited September 5, 2024

Great customer service here, had a problem dealing with my first order and Raphael fixed it for me in a matter of minutes. Definitely recommended. Selena was also very helpful while I was getting used to the way things work.

The Cute Stop
United Kingdom
3 months using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Je suis agréablement surprise de la prise en charge par tchat avec Selena. Elle s'est montrée très disponible, j'ai eu du mal à comprendre certaine choses mais elle a toujours répondu et fait en sorte que j'arrive à comprendre. Grâce à elle j'ai découvert des fonctionnalités que je ne connaissais pas et qui vont beaucoup servir à amléiorer mon business.
Merci pour le temps qu'elle m'a accordé et à sa gentillesse.
Merci à elle et au service client de DSERS, continuez comme cela !

Veilleuse de Nuit
Guadeloupe
11 months using the app
DSers replied October 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

J'ai été en contact avec Rfimp est tout s'est super bien passé. L'assistance a été rapide et efficace. Merci de l'aide et de la rapidité de traitement !

Adesia
France
About 1 month using the app
DSers replied November 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2024

I had a coworker help me very quickly with items in my store
very happy thank you!!!

DreamNest
United States
About 2 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 22, 2024

good service

nistore
Germany
About 1 month using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

The best support!

Pet Store
Poland
About 2 months using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 20, 2024

I was facing issue with tracking number and I talk on customer support with LUNA she is very kind and responsive. Shoutout to LUNA.

Huda's Emporium
United States
4 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Great customer service

The Cleaner Inside
Canada
About 1 month using the app
DSers replied November 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team