Reviews (31,416)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 23, 2024

I'm loving this app! It's very easy to use and import products to your store. I highly recommend it.

Squeaky Pals
Germany
About 1 month using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2024

É um atendimento rápido, forma muito atenciosos

PoupaEuro
Portugal
3 months using the app
DSers replied November 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Excellent support service, my issue was sorted by Olivia in a couple of minutes. No hanging on the chat immediate replies. Thank you so much and appriciated your service.

ShopiTry
Sri Lanka
6 months using the app
DSers replied September 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Celia was awesome!

Electrikit
United States
15 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2024

I recently reached out to Drser Support for help with removing my old PayPal account and setting up a new one, and I couldn’t be happier with the assistance I received! Vivian was incredibly helpful, patient, and guided me through each step of the process. She made everything so easy and stress-free, and I really appreciated her friendly approach. Thank you, Vivian, for your excellent support! I highly recommend Drser Support to anyone in need of professional and efficient help.

Treamfly
Czechia
18 days using the app
DSers replied September 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Très bon service, réponse rapide, des fois c'est compliqué de trouver des reponses soit même, mais en demandant de l'aide, je ne suis pas déçu. Merci+++

Mimi et Cami
Canada
Over 3 years using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 27, 2024

estoy muy agradecido con Desers porque me han brindado gran asesoría y mucho apoyo en todas mis dudas sobre el manejo de la aplicación, especialmente quiero decirles que tienen una excelente asesora quien me dijo que su nombre es Zico, para mi opinión estas son las personas especiales de debe tener toda compañía porque hacen muy feliz al cliente y por esta razón seguiré con mi plan de permanencia en la aplicación por muchos años, quedando muy complacido con ese excelente servicio muchas gracias.

Baena
Colombia
29 days using the app
DSers replied October 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2024

DSers is the best, well recommended, very friendly, helpful and best customer service

ELEGITEX
United Kingdom
About 1 year using the app
DSers replied September 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 12, 2024

great customer suport from Maria! Thank You!

VeloVerge
United Kingdom
About 1 month using the app
DSers replied October 15, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2024

Estava muito desmotivado porque ninguem ficaria satisfeito de não ter uma prestação de serviço e ser cobrado, mas fui muito bem atendido pela coraboradora que prestou um excelete atendimento e fez por merecer CICO ESTRELAS.

Mister Zé - FESTIVAL DE DESCONTOS
Brazil
4 months using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team