Reviews (31,512)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

Edited September 21, 2024

The overall experience was really amazing and helpful for me. Appreciate it
Thank you sooo much ❤️

Digital Bazarr
United States
3 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Holly was really helpful and very accurate in answering my questions and offering a solution.

SQUARE24
United Kingdom
17 days using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 22, 2024

amazing service and help

HomeWarming
Netherlands
2 months using the app
DSers replied October 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

I loved Olivia's help, she was very helpful and kind. Thank you

Aphrodisy
Brazil
8 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Tuve un problema de sincronización con mis productos de shopify y Dsers, y Wendy me ayudó de manera rápida y efectiva, en menos de 15 minutos ya estaba solucionado, sin ella habría sido muy complicado.
Muy agradecida por su ayuda.

RETRO GAMING®
Spain
8 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Zico was helpful and quick to answer questions.

The Artizan Shoppe
United States
About 1 year using the app
DSers replied October 15, 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 30, 2024

I had problem with out-of-stock on my store. I contacted Dser to ask support and a staff named "Vivian" promptly gave me useful instructions with clear screenshots and videos. I managed to solve the problem quickly.

I'm happy with customer service from DSer and thanks again Vivian.

MyCoolThing
Australia
7 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 3, 2024

Exceptional Support from Wendy at DSers!

I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board!

Thank you, Wendy, for your exceptional support!

Slay Boutique
United Kingdom
6 months using the app
DSers replied September 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 19, 2024

hat keine minute gedauert und das problem hat sich sofort erledigt

RALABI
Germany
About 1 month using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2024

le service est top, facile d'avoir un conseiller en chat si on a un soucis, et très efficaces

Iconique
France
3 months using the app
DSers replied October 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team