Reviews (31,419)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 4, 2024

Excellent support service, my issue was sorted by Olivia in a couple of minutes. No hanging on the chat immediate replies. Thank you so much and appriciated your service.

ShopiTry
Sri Lanka
6 months using the app
DSers replied September 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2024

I recently reached out to Drser Support for help with removing my old PayPal account and setting up a new one, and I couldn’t be happier with the assistance I received! Vivian was incredibly helpful, patient, and guided me through each step of the process. She made everything so easy and stress-free, and I really appreciated her friendly approach. Thank you, Vivian, for your excellent support! I highly recommend Drser Support to anyone in need of professional and efficient help.

Treamfly
Czechia
18 days using the app
DSers replied September 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Merci a Vivian d'avoir régler mon soucis en 2 min alors que je galère pendant 1 mois

Maison du Chausson
France
3 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Tive todas as minhas dúvidas solucionadas pela atendente Adele que foi muito prestativa e educada, resolvendo o que precisava ser resolvido, estou impressionada com o atendimento.

My Store
Portugal
12 days using the app
DSers replied November 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 23, 2024

THANKS TO VIVIAN FOR YOUR PATIENCE AND HELP

A-Kin Store
United States
About 1 month using the app
DSers replied October 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 29, 2024

Great support service from VIVIAN, I got very quick response and was helped by very friendly staff.

Neon Basket
Czechia
5 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Very good customer service, replied within 2 minutes. Solved and explained all the issues quite quick.

Afkonza
New Zealand
7 months using the app
DSers replied September 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Selena very helpful and fixed my problem. Thank you

Toe manics
United States
5 days using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 22, 2024

good service

nistore
Germany
About 1 month using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2024

To be honest, this app has really great support. they were super patient with me even though I was taking forever haha.. Zoe is a great support assistant and she guided me on how to make a shipment, find the best suppliers and map the products. Now next time I will have way less trouble.
I really recommend this app for beginners who are starting to Dropship like me. It was frustrating at first because I didn't know anything but thankfully she helped me :) Thank you for your patience DSERS.

Everything on the Low
United States
29 days using the app
DSers replied August 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team