Reviews (31,419)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

August 18, 2024

I want to give a huge shoutout to the DSers team, especially to Vivian. I ran into a pretty tricky issue, and honestly, I was a bit lost. But Vivian was an absolute lifesaver! She quickly grasped the problem and patiently walked me through each step, making everything crystal clear. Her professionalism and friendliness really stood out — the issue was resolved, and I could get back to work without any delays. Vivian is a true professional, and thanks to her, I’m confident that DSers is a reliable service. Big thanks!

https://chromewebstore.google.com/detail/dsers-aliexpresscom-produ/mmanaflgaempokjfbeeabkadnkoidjam/reviews

https://www.trustpilot.com/evaluate/dsers.com

Chris's Wonders
United Kingdom
4 months using the app
DSers replied August 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 15, 2024

Tuve un problema de sincronización con mis productos de shopify y Dsers, y Wendy me ayudó de manera rápida y efectiva, en menos de 15 minutos ya estaba solucionado, sin ella habría sido muy complicado.
Muy agradecida por su ayuda.

RETRO GAMING®
Spain
8 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2024

I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.

Sylphoria
New Zealand
Over 1 year using the app
DSers replied August 13, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2024

The Dsers support Team is great. Took plenty of time for my paniking and solved the problem pretty quick. Big Thanks to Selena!

Damuria
Germany
6 months using the app
DSers replied September 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 7, 2024

The fast responding is amazing the agent Zico was really fast with answering my questions and he helped me get the files I want in no time he was a great help to my issue.

Tanirtt
France
3 months using the app
DSers replied September 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2024

J'avais besoin de la liste de mes commandes sur plusieurs mois. Vivian m'a répondu en moins de 10 minutes et m'a transmis un fichier excel avec toutes les données dont j'avais besoin. Absolument ravi !!!!

LUMINEROT
France
10 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 18, 2024

Great platform with fast and efficient customer support! Highly recommend!

HONEY ROUGE
United Kingdom
About 2 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 27, 2024

Top-notch support, love the product. Great free tool and automation resource for drop shippers. Easy to debug orders and track requests.

Tool Central
United States
15 days using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Krystal was super helpful with my mapping issues. Excellent service and answered all my questions making me alot happier with the process of dropshipping. thanks Dsers!

The Christmas Factory
United Kingdom
27 days using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 28, 2024

Wendy was super helpful and patient to help me solve my issues.

Clic Shop
Portugal
3 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team