Reviews (31,476)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 30, 2024

Simple et facile, l'interlocuteur été attentif et performant pour résoudre ma problématique
Qualité de service irréprochable.

Free Road
Canada
6 months using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

Everything's great! There was a problem, the employee solved it very quickly and told me what to do step by step. Satisfied.

AktiveLife
Poland
About 2 months using the app
DSers replied September 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 29, 2024

The customer service is great! thanks to Rin! helped really quick.

By Nora
Netherlands
2 days using the app
DSers replied October 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 15, 2024

J'avais besoin de la liste de mes commandes sur plusieurs mois. Vivian m'a répondu en moins de 10 minutes et m'a transmis un fichier excel avec toutes les données dont j'avais besoin. Absolument ravi !!!!

LUMINEROT
France
10 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 27, 2024

estoy muy agradecido con Desers porque me han brindado gran asesoría y mucho apoyo en todas mis dudas sobre el manejo de la aplicación, especialmente quiero decirles que tienen una excelente asesora quien me dijo que su nombre es Zico, para mi opinión estas son las personas especiales de debe tener toda compañía porque hacen muy feliz al cliente y por esta razón seguiré con mi plan de permanencia en la aplicación por muchos años, quedando muy complacido con ese excelente servicio muchas gracias.

Baena
Colombia
29 days using the app
DSers replied October 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Chrissy is a very professional agent.
I was lucky to be in touch and got my problem solved.
Kind regards.

CHADECK.COM
France
1 day using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 22, 2024

Excelente! O melhor aplicativo do mercado!

Store Elo Azul
Brazil
Over 2 years using the app
DSers replied October 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 27, 2024

C'est super que Gloria ait pu résoudre mon problème de connexion entre Sers et Aliexpress !

H-B
France
About 2 months using the app
DSers replied October 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

María helped me a lot with DSers. Thanks!

Encuentra tu regalo
Spain
2 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 29, 2024

app is great but even better is Sandy who helped me out to fix an issue I could not figure out. I was watching videos online but still did not work. I messaged the help desk and Sandy figured it out and everything was fixed in a few minutes. awesome job mate!!

Grabandgogoods
New Zealand
About 1 month using the app
DSers replied September 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team