Reviews (30,337)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.
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I've contacted DSers for help and Jessica was quite efficient with finding my account and assisted promptly with sourcing what I needed to do to get going with my setup work. Thanks Jessica!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great dropshipping app. Customer service is helpful, and bulk order fulfillment is so helpful when scaling. I would like to see the following features in the future:
- Review import from AliExpress
- Bulk fulfill more than 40 orders at a time
- Better variant mapping
I spoke with Nephele about an issue today, and I was taken care of super quickly. Hopefully my issue is resolved soon!
Hi Sage & Sill,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I really like how this app made importing products easier. It would be nice if it would also import the videos from the product pages. I really like how I can make ordering the products easier.
I am using this app and its good app it helps a lot. The customer service is available 24/7 to help especially Chris thank you friend
I am only new to drop-shipping . I am not joining 1 and 1 yet so this App sounds to be for me while I am learning. I am fearful of making a hash out of it. Thank you for your patience. I am feeling too much like a new chum. It was a bit frightening learning at first but it is becoming clearer now. Thankful for the help and support available.It is a challenge. Dorla.com
Customer service is super prompt and very helpful. Levi answered my questions patiently and explained things I struggled to understand.
The app is great, easy to use and has many features. Support is on top level. Emma helped me solve my issues right away. However there is a bit of confusion when it comes to entering new variants from the same supplier that you already imported the product. You have to manually create variants on shopify and then map them on dser. This creates confusion on sku's and inventory tracking.
Hi,
We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I spoke to customer representative Emma and she helped me to clearly understand my issue and learn how to resolve it. Great customer service, didn't have to wait long to get in touch with someone. Just wish the live chat could be accessed within the DSers app instead of facebook messanger.
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Zark did a fantastic job assisting me with the issues I was having with an order. Zark was very patient and provided a lot of tutorials for mapping products. Customer service is great and gets 5 STARS!!! The app itself is not helpful for my store because it is too manual of process for me. We had to map the item I sold to AliExpress prior to purchasing this DSers. After mapping the product I found out the order failed through AliExpress because the item was out of stock. Since I have to manually look and see if a product is in stock each day is too much for me to do. Zark did advise how to turn on notifications with the free plan. I found out about the inventory tracking limitations for the free plan while dealing with my order issues. This is why I gave the app 4 stars is strictly for the customer service. It may be great for a store that can be more hands on for the free plan or you can upgrade to a paid plan and see how the service works for yourself. If you have issues reach out to customer service for help. This is the best part of their app.
Hi Black & Gifted LLC,
We really appreciate your review of our customer service! Thank you for your honest feedback. There is some manual work when you first set up DSers, but afterward, the automation is made much simpler, and will definitely save you a lot of time. We understand the limitation of the free plan, we'll consider your feedback and work on improving it. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you, Jeo, for your assistance.
I will recommend it to every one of my friends for DSersAliExpress
You are the best assistance.