Reviews (31,062)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

September 9, 2024

I’ve been using the DSers dropshipping app for a few months now, and I’m genuinely impressed with its functionality and ease of use. Here’s why I think it’s a top choice for anyone in the dropshipping business:

Seamless Integration: DSers integrates flawlessly with major e-commerce platforms like Shopify and WooCommerce. The setup was straightforward, and syncing my store took no time at all.

Efficient Order Management: The bulk order processing feature is a lifesaver! I can place and manage orders in bulk, which significantly reduces the time spent on order fulfillment. This has allowed me to scale my business without getting bogged down in administrative tasks.

Advanced Product Customization: DSers offers robust tools for customizing product details and pricing. The ability to set up different pricing rules and manage product variations has streamlined my product management process.

Supplier Management: Finding and working with suppliers is much easier with DSers. The app provides a comprehensive list of suppliers and lets me compare prices and reviews, which helps in choosing the best options for my store.

User-Friendly Interface: The dashboard is intuitive and easy to navigate. Whether you’re a dropshipping newbie or a seasoned pro, you’ll find the features and layout user-friendly.

Reliable Support: The customer support team is responsive and knowledgeable. Any questions or issues I’ve had have been addressed promptly, which is always a plus.

Tokyowai
Germany
8 months using the app
DSers replied September 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

This app is super helpful with handling all your dropshipping orders. And if you have any questions, the customer support is incredibly helpful. I just got done talking with Myra and she answered my question really quick ly and clearly.

Southern Gifts & Prints
United States
About 1 year using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Great application. Has made dropshipping very easy. If i ever have an issue the live chat team are extremely helpful and have always solved my issues immediately. Rfimp in particular was super helpful.

ecollama
United Kingdom
Almost 2 years using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Rita was wonderful. I was in tears until I spoke with Rita. She made everything right. She is such an asset to D'Sers. My first orders, I thought it was a disaster but Rita saved the day! Yay!

SureShop LLC
United States
12 months using the app
DSers replied October 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2024

This was my first order, and I guess I was doing too much. Lydia so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder.

Thanks Lydia!

Shopsunshineblossoms
United States
Almost 2 years using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2024

This app is phenomenal and everyone that works there has been super helpful with any issues I have. Zoe has been especially helpful with everything I need and has been so nice in all of her responses. :)

The Collective Craze
United States
About 2 months using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 10, 2024

So far my experience has been great, and customer service is also amazing, quite quick in responsiveness. Raphael responded right away; in fact, I accidentally made him wait on me. Even though he had to wait, he was still helpful and quick with fixing my issue. Thank you, Raphael.

ComputersDirect.au
Australia
7 days using the app
DSers replied December 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Zoe was wonderful she really helped me with an issue in my store and respond to all my questions making me resolve all of my problems¡ amazing work , thank you so much Zoe :)

VoltBrush
United Kingdom
5 months using the app
DSers replied November 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 8, 2024

I am extremely satisfied with DSers, all my orders are smoothly synced, executed and I never had an outage from the tool. Recently switched to Pro version to join the affiliate program(s) and also this went super smooth, even contacting the support (thanks to Krystal) was super easy and she immediately activated the service! Thanks DSers, thanks team, I can highly recommend!

Vico's Hundewelt
Switzerland
12 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 12, 2024

I had the most amazing service from a lovely Woman named VillaNelle!

Excellent service! Answered all my questions that needed to be answered! And all my problems were solved that I was, having trouble with on DSers!

Overall, Excellent service!

ImasOrbit
Canada
2 months using the app
DSers replied November 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team