Reviews (31,521)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

December 25, 2024

recently had the pleasure of receiving assistance from Rita at the DSers team, and I couldn't be more satisfied with the support I received! Rita was incredibly helpful, knowledgeable, and patient throughout the entire process. She went above and beyond to ensure that all my questions were answered and that I fully understood the product mapping features. Her dedication to providing excellent customer service truly stood out. Thank you, Rita, for making my experience with DSers so positive and seamless!

Winter Sunshine Marketplace
United States
3 months using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2025

My helper was so friendly and nice. She walked me through the steps I needed help with and made sure I was on the right track. Thank you so much friend.

My Store
United States
About 2 months using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Great customer service. I still don't know how they did it or what they did, but at least MY customer is now taken care of. :)

Books & More Boutique Shop
United States
9 months using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2025

i contacted dsers to learn how to fulfill the orders. and within a minuted i got reply from FIONA. Fiona is very nice and helpful. she teach me in a everything step by step. really appreciated. thank you Fiona.

ABOSSSTORE
Canada
About 2 months using the app
DSers replied January 13, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2024

I am still new here but so far the customer service is very helpful and nice quick respond! I will update the rest!

kawaike Shop
Japan
2 months using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 2, 2024

Rfimp Was amazing, they answered all my questions with professionalism and knowledge. It was just what I was looking for and it helped me educate myself in my journey. Very proud of my experience with Rfimp.

Tot-Aide
United States
9 months using the app
DSers replied December 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

I´ve already received some orientation from Dsers´ support team. Very kind people (Today were Zoe), with clear information and guidance for having the best of this aplication.

Thank you very much foo all, Dsers` buddies! Thank you, Zoe!

Vende Quase Tudo
Brazil
5 months using the app
DSers replied November 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2025

I had an issue accessing my AliExpress account and reached out for help. The support team was incredibly helpful and patient throughout the process. They guided me step-by-step to resolve the issue quickly. I'm truly impressed with their professionalism and efficiency. Thank you for making this experience stress-free!

ZYRABOX
Canada
2 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 25, 2025

I am incredibly impressed with Lydia’s support in helping me fulfill my order through DSers. Her guidance was clear and timely, and she went above and beyond to ensure the entire process was smooth. Thank you, Lydia, for your exceptional assistance!”

Saryee
United Kingdom
4 months using the app
DSers replied January 27, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process.

He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness.

It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.

Binh’An Market
United States
25 days using the app
DSers replied December 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team