Reviews (31,432)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 9, 2024

The assistant today was a tremendous help. I was guided step by step with directions and screen shots. The assistant was encouraging and professional and I needed this as this is my first order. Thank you again for your patience with me.

Online Faves
United States
29 days using the app
DSers replied September 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 15, 2024

J'avais besoin de la liste de mes commandes sur plusieurs mois. Vivian m'a répondu en moins de 10 minutes et m'a transmis un fichier excel avec toutes les données dont j'avais besoin. Absolument ravi !!!!

LUMINEROT
France
10 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 11, 2024

I am grateful for the quick and professional assistance of customer service specialist Esfania

My Store
Lithuania
About 22 hours using the app
DSers replied December 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Tuve un problema de sincronización con mis productos de shopify y Dsers, y Wendy me ayudó de manera rápida y efectiva, en menos de 15 minutos ya estaba solucionado, sin ella habría sido muy complicado.
Muy agradecida por su ayuda.

RETRO GAMING®
Spain
8 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 23, 2024

THANKS TO VIVIAN FOR YOUR PATIENCE AND HELP

A-Kin Store
United States
About 1 month using the app
DSers replied October 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Tive todas as minhas dúvidas solucionadas pela atendente Adele que foi muito prestativa e educada, resolvendo o que precisava ser resolvido, estou impressionada com o atendimento.

My Store
Portugal
12 days using the app
DSers replied November 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 20, 2024

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Reed Hamilton
Canada
Over 1 year using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 29, 2024

Great support service from VIVIAN, I got very quick response and was helped by very friendly staff.

Neon Basket
Czechia
5 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Tive um pequeno problema, mas fui bem recepcionado pela Chrissy, que me atendeu com muita educação e atenção e fez com que meu problema fosse resolvido rapidamente e com muita facilidade. Ela teve muita paciência e me direcionou da melhor forma possível.

Top Brasilojas
Brazil
17 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2024

DSers is the best, well recommended, very friendly, helpful and best customer service

ELEGITEX
United Kingdom
About 1 year using the app
DSers replied September 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team