Reviews (31,476)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

December 27, 2024

Recent ben ik door Selena geholpen. Ze reageert snel en was vriendelijk en professioneel. Haar antwoorden zijn duidelijk en ze doet haar best om echt te helpen, wat zorgt voor een prettige ervaring. Als er een probleem is, zoekt Selena actief naar een oplossing en zorgt ze ervoor dat je je gehoord voelt. Kortom, een uitstekende service die je vertrouwen geeft.

MEDDAD
Netherlands
About 1 month using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 9, 2024

I am very satisfied with their professionalism, I had a problem and they helped me immediately, so what can I say and thank you for the help given to me.

Frosti
Italy
About 2 months using the app
DSers replied September 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Atendimento da Cloe exemplar. Obrigado pelo cuidado e atençao que teve comigo. Você foi excepcional. Parabéns e que tenham mais profissionais como você.

Promos Fire
Brazil
4 months using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 31, 2024

Bonjour,

Hier, j'ai eu besoin d'aide sur DSers, et votre collègue Zina a répondu à toutes mes questions avec des explications claires et des illustrations très pertinentes. Son service a été tout simplement excellent, alliant professionnalisme et sympathie.

Je vous remercie infiniment et vous dis à bientôt.

Ma boutique
France
About 2 months using the app
DSers replied January 3, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 15, 2024

The app is good and the support team is friendly and helpful. Thanks Zico!

Mulleaf IT
United Kingdom
19 days using the app
DSers replied October 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Rita was very helpful and friendly

smart car
Belgium
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Everytime i come with questions, they are so quick to respond and explain how to solve the issue thoroughly. I have been talking for a couple of hours with Blanca asking her all kinds of stuffs, and the quality of her replies hasn't change throughout the whole time.

BambooBotanic
United Arab Emirates
19 days using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Im new to Dropshipping and Selena has been most helpful and patient with me as a new user. Knowledgeable and willing to help.

Thank you Selana!

G-Money 1
United States
About 2 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2024

This app is awful. They use AliExpress and the sellers on there on not to be trusted. Just seems like a giant scam.

SmartHomeFinder.com
United States
15 days using the app
DSers replied November 3, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

August 26, 2024

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective
Thanks again Chrissy

Naka
Australia
8 months using the app
DSers replied August 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team