Reviews (31,441)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

August 20, 2024

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Reed Hamilton
Canada
Over 1 year using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Wendy was super helpful and patient to help me solve my issues.

Clic Shop
Portugal
3 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2024

DSers is the best, well recommended, very friendly, helpful and best customer service

ELEGITEX
United Kingdom
About 1 year using the app
DSers replied September 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Excellent support service, my issue was sorted by Olivia in a couple of minutes. No hanging on the chat immediate replies. Thank you so much and appriciated your service.

ShopiTry
Sri Lanka
6 months using the app
DSers replied September 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Myra was very helpful and quickly solved my issues.

nomolost
Lithuania
2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

Great platform with fast and efficient customer support! Highly recommend!

HONEY ROUGE
United Kingdom
About 2 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 9, 2024

Thank you for your help!

Vicked'watches
Canada
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Zina was very helpful and quick solver. Thanks!

noknom
Mexico
9 days using the app
DSers replied October 22, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 2, 2024

Rita helped me through the whole process! She was fantastic!

Kitchen Kraftz Store
Portugal
28 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 4, 2024

I recently reached out to Drser Support for help with removing my old PayPal account and setting up a new one, and I couldn’t be happier with the assistance I received! Vivian was incredibly helpful, patient, and guided me through each step of the process. She made everything so easy and stress-free, and I really appreciated her friendly approach. Thank you, Vivian, for your excellent support! I highly recommend Drser Support to anyone in need of professional and efficient help.

Treamfly
Czechia
18 days using the app
DSers replied September 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team