Reviews (31,517)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 9, 2024

Maria was very helpful and friendly

My Store
United States
3 months using the app
DSers replied October 15, 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 27, 2024

estoy muy agradecido con Desers porque me han brindado gran asesoría y mucho apoyo en todas mis dudas sobre el manejo de la aplicación, especialmente quiero decirles que tienen una excelente asesora quien me dijo que su nombre es Zico, para mi opinión estas son las personas especiales de debe tener toda compañía porque hacen muy feliz al cliente y por esta razón seguiré con mi plan de permanencia en la aplicación por muchos años, quedando muy complacido con ese excelente servicio muchas gracias.

Baena
Colombia
29 days using the app
DSers replied October 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Great support.

Dreamtomedia.com
Vietnam
4 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Rita was the best customer service agent I have met across any form of customer service throughout my life. She went beyond all the measures to make sure the customer is satisfied. She deserves everything for her dedicated service.

Scented Sanctuaries
Germany
6 months using the app
DSers replied September 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 12, 2024

had a wonderful experience with 24/7 live support and had a wonderful time solving and asking questions with Lena

Quirky-works
Pakistan
About 1 month using the app
DSers replied October 15, 2024


Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 27, 2024

C'est super que Gloria ait pu résoudre mon problème de connexion entre Sers et Aliexpress !

H-B
France
About 2 months using the app
DSers replied October 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

The support team, specifically Rita, was beyond helpful with supporting my store and helping me efficiently solve the issues I was encountering (user error). Cannot saying enough good things about this support team.

Saving Your Kitchen
United States
2 months using the app
DSers replied September 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 8, 2024

Great Assistance, thank you

#Zina

GlobalDealsZone
Australia
26 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 1, 2024

5/5

Best support ever.

Rivera
Belgium
18 days using the app
DSers replied December 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Hi,
I encountered a shipping issue with my order and received a confusing message about SKU selection. Dsears' support team quickly stepped in and provided excellent assistance. They promptly analyzed the problem, offered clear instructions, and helped me identify an alternative SKU that resolved the shipping issue. Their quick response and effective solution were greatly appreciated. Highly recommend Dsears for their outstanding support!

Academic Shop
Sweden
3 months using the app
DSers replied August 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team