Reviews (31,481)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 30, 2024

customer service was very helpful investigating and fixing a syncing issue.

Living Elephant
United States
3 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

First time I needed to chat with the support and Zina did a great job explaining step by step making much easier to solve my problem!

Charm Haus
Cyprus
5 months using the app
DSers replied September 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 20, 2024

I am new to this dropping shipping. I hope I can make it. Trying to figure out and learning about it. Luna helped me, she was great. She took her time to explain and and answer my questions. I hope I can set up properly because I still have issues on prices and shipping. Still don't know how exactly it will work and I hope it will be smooth. I will give it a try to see if this business will work for me.

wataninc
United States
About 21 hours using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Luna helped me this morning to figure out some issues I had. She was patient, kind, knowledgeable, and accurate with her suggestions. She deserves 5 stars!

My Store
United States
2 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 19, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve the issue, but the chat support was very helpful and professional. Shout out to Blanca, one of the chat agents.

Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store

Lalic Joias
Brazil
11 months using the app
DSers replied August 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

Thank you so much, Rita for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Rita!

Exult Planet
United Arab Emirates
Almost 5 years using the app
DSers replied August 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited October 12, 2024

Sans was a very nice and helpful person, sorted my issue out quickly

wacheup
United Kingdom
4 days using the app
October 6, 2024

Thank you help me with great!

My Store
United States
About 1 month using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Estava muito desmotivado porque ninguem ficaria satisfeito de não ter uma prestação de serviço e ser cobrado, mas fui muito bem atendido pela coraboradora que prestou um excelete atendimento e fez por merecer CICO ESTRELAS.

Mister Zé - FESTIVAL DE DESCONTOS
Brazil
4 months using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 21, 2025

Superbe service, je donne sans hésiter 5/5. Vraiment, je suis très très satisfaite, une aide claire, précise et précieuse, un énorme merci !

Action Fitness
Canada
6 months using the app
DSers replied January 23, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team