Reviews (31,517)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

Edited September 7, 2024

I had a problem with an issue about having products on my website but on the website it was written Out of stock for almost all my product. With the help of my agent, i change the settings for the shipment and everything is ok now.

I got a second problem on the September 7, and the agent told me what to do to unsync the price changing with my store. So That was a good help.

Ozio Web Store
Canada
19 days using the app
October 8, 2024

Rita was very helpful and friendly

smart car
Belgium
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2024

A Esfania foi muito atenciosa, e muito paciente com todas as minhas dúvidas, ela esclareceu todas e me apoiou muito.
Obrigada

Globallure
Brazil
About 1 month using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 12, 2024

Lucy van de klantenservice van DSers- Aliexpress heeft mij fantastisch geholpen vandaag. Ze was erg geduldig en heeft alle antwoorden op mijn vragen gegeven. Super waardevol was het!

Melonaire
Netherlands
19 days using the app
DSers replied December 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Chrissy is very helpful and precise with direction and advice. Would 100% recommend Chrissy again.

Gadgetify Products
Australia
3 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Luna

Excellent customer service from Luna! They quickly resolved my issue with patience and care, making my experience seamless. Highly recommend!

Flumara
United States
4 months using the app
DSers replied September 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Great service!

Magpox
Canada
11 days using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Vivian clarified a question I had about product synchronization through Facebook Messenger. I got my answer in less than 2 minutes.

Vagalume Store
Brazil
15 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 17, 2024

Tive alguns problemas e foram solucionados com eficiência, boa comunicação e rapidez pela Rin. Foi uma suporte excelente, estou muito satisfeito!!

Bitecups
Brazil
About 2 months using the app
DSers replied November 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

very helpfull! amazing app LIKE IT!!!

DB silencer
Israel
About 1 month using the app
DSers replied November 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team