Reviews (31,482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

August 19, 2024

Sandy went above and beyond for me today when I had a fulfillment issue. She not only explained it thoroughly to me step by step, but also actually went ahead and completed the whole order process that I was having difficulty with. I could not have done this without her today!

MYLA SPORT
United States
10 months using the app
DSers replied August 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 24, 2024

The Service they provide is top, quick personal help, and they guide you step by step for fix the issue at hand.

NaturCof
Sweden
23 days using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Great service and experience Celia. She answered all my quesitons

My Store
Australia
2 days using the app
DSers replied November 19, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Application très pratique, j’ai eu quelques difficultés avec mes commandes , je suis allé sur Messenger pour parler de mon problème et Rita une conseillère qui m’a très bien aider et expliquer pas à pas comment faire . Elle a été très réactive et très professionnel. Je recommande.

Maman bébé & Divers
France
10 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 12, 2024

Jesse was phenomenal in helping me with my issues!
Assisted me in importing products from my Shopify store to DSers and set up the inventory tracker. Thank you so much!

Shop My Goods
United Kingdom
4 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 20, 2024

I am new to this dropping shipping. I hope I can make it. Trying to figure out and learning about it. Luna helped me, she was great. She took her time to explain and and answer my questions. I hope I can set up properly because I still have issues on prices and shipping. Still don't know how exactly it will work and I hope it will be smooth. I will give it a try to see if this business will work for me.

wataninc
United States
About 21 hours using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Thank you very much Vivian for helping me and explaining the use of the product carefully. The comprehensive introduction allows me to quickly understand whether my needs can be solved. Thank you very much.

Shandong Denso Pricision Tools Co.,Ltd.
China
About 2 hours using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 6, 2024

thank you so much for your precious time

Allify
Portugal
3 months using the app
DSers replied November 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 3, 2024

how to use this, please help, thank you

I Love High Fashion
Canada
About 10 hours using the app
DSers replied November 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Thank you for your help!

Vicked'watches
Canada
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team