Reviews (31,517)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 17, 2024

i had an issue with my product, Chloe was quick to help and in no time pointed me in the right direction to get my issue resolved!! amazing service by Chloe!

sensaura
Israel
20 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 16, 2024

I had an excellent experience with customer support on the Dsers app. The representative who assisted me was incredibly helpful, professional, and knowledgeable. They promptly addressed all my questions and concerns, making the entire process smooth and efficient. Their support truly made a difference, and I’m very appreciative of their assistance. Highly recommend their customer service!

WellnessFabrik
Sweden
8 days using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 4, 2024

I was asissted by a worker named Holly and it was a pleasure to work with her. She has a very friendly demeanor and responded to my texts vividly. She quickly understood my issues and helped me to fix them with incredible efficiency. Truly an amazing experience!

Panovus
Germany
7 months using the app
DSers replied September 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Thank you very much Vivian for helping me and explaining the use of the product carefully. The comprehensive introduction allows me to quickly understand whether my needs can be solved. Thank you very much.

Shandong Denso Pricision Tools Co.,Ltd.
China
About 2 hours using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 12, 2024

Answered anything i asked for and more! Even gave some relevant additional info, SUPER!

ChroMorpher
United States
About 22 hours using the app
DSers replied October 15, 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 20, 2024

I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience.

Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication.

As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work!

Fred
Customer Services - NexGen Commerce Shop

NexGen Commerce Shop
United Kingdom
9 months using the app
DSers replied August 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 12, 2024

I’m more than happy with customer service DSerst , specifically with guy Raphael, he helps me super fast sort the issue I needed to having done asap.
he was very professional kind and effective
Thanks again Raphael.

carhacksy
Switzerland
Over 1 year using the app
DSers replied August 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

The experience is very good as dealing with Vivian is very comfortable and she helped me with many things within a few minutes. Thank you for this service.

SafetyModa
United States
3 months using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 29, 2024

Rfimp helped me to sync my order with shopify .It was very helpfull!
Also he tought me how to chnage supliers when I need to change supliers.
He sent me the blog with videos for me to learn how to change the suppliers.

Your Princess Dress
United Kingdom
6 months using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 22, 2024

DSers has been a game-changer for my e-commerce operations. The app’s bulk order processing and automation features have drastically reduced the time I spend on fulfillment, allowing me to focus more on growing my business. While the interface isn’t the most user-friendly and requires a bit of a learning curve, the app’s capabilities more than make up for it.

A special mention goes to Colleen from the support team—she’s been absolutely amazing! Colleen has been incredibly responsive and helpful, guiding me through any issues I encountered and ensuring I got the most out of the app. Her support made the whole experience much smoother.

Despite the interface, I highly recommend DSers for anyone in the dropshipping space. The efficiency it brings and the excellent support from team members like Colleen make it a top-notch choice.

iTrade.si
Slovenia
8 months using the app
DSers replied August 25, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team