Reviews (31,482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 9, 2024

I was able to clarify my account email by the help of my assistance. He also help me review the app with more clarity.

My Store
United States
About 24 hours using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

"I received excellent customer support while importing all my products into my account. A big thank you to Vivian for providing such helpful guidance on how to start dropshipping with DSers. I'm really happy with the service, and the app is easy to use!"

Travelsio
United Arab Emirates
About 2 hours using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Vivian was really nice. Best support

Cute Wear
Austria
28 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2024

J'ai eu l'aide de Krystal, en 5 minutes mon problème était résolu. Super !!

Le Moule Parfait
France
About 2 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 12, 2024

Lucy van de klantenservice van DSers- Aliexpress heeft mij fantastisch geholpen vandaag. Ze was erg geduldig en heeft alle antwoorden op mijn vragen gegeven. Super waardevol was het!

Melonaire
Netherlands
19 days using the app
DSers replied December 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

i had the pleasure of being assisted by blanca. she was quickly helpful and the problem i was having was resolved

Salluxe
United States
About 5 hours using the app
DSers replied October 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Atendimento exemplar do Zico! Muito interessado em resolver e cordial!

AliOfertas
Brazil
About 2 months using the app
DSers replied October 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 14, 2024

Very helpfull, can solve all the problems.

Gigs
Poland
3 months using the app
DSers replied October 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 20, 2024

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Reed Hamilton
Canada
Over 1 year using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 12, 2024

I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.

Sylphoria
New Zealand
Over 1 year using the app
DSers replied August 13, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team