Reviews (31,521)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

August 30, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Vivian jumped in chat to support . he patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues!

AmigosShops
United States
6 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 30, 2024

i had the pleasure of being assisted by blanca. she was quickly helpful and the problem i was having was resolved

Salluxe
United States
About 5 hours using the app
DSers replied October 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 3, 2024

I want to thank Selene for her quick and effective help, she helped me quickly set up everything. I will use the program.

MIMI’S SHOPE
Australia
About 1 hour using the app
DSers replied November 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 19, 2024

Sandy went above and beyond for me today when I had a fulfillment issue. She not only explained it thoroughly to me step by step, but also actually went ahead and completed the whole order process that I was having difficulty with. I could not have done this without her today!

MYLA SPORT
United States
10 months using the app
DSers replied August 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 30, 2024

great support team fast replay

ELITE GEAR
Israel
About 1 month using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2024

J'ai eu l'aide de Krystal, en 5 minutes mon problème était résolu. Super !!

Le Moule Parfait
France
About 2 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 3, 2024

Good Experience with Celia. Thank you

My Store
Pakistan
About 2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 19, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve the issue, but the chat support was very helpful and professional. Shout out to Blanca, one of the chat agents.

Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store

Lalic Joias
Brazil
11 months using the app
DSers replied August 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

maravilhosa prestação de atendimento muito satisfeita se existice 10 estrelas eu daria,

MIxMarket
Portugal
25 days using the app
DSers replied November 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.

Dice Loot
United States
10 months using the app
DSers replied September 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team