Reviews (26,271)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

May 17, 2024

Ralla did a great job!

Navip
Poland
29 days using the app
DSers replied May 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 15, 2024

Quick and Efficient Support!

I want to express my sincere gratitude to Wendy for her exceptional assistance with the app. She went above and beyond to resolve my issue, demonstrating unwavering dedication and commitment to customer satisfaction. Despite facing challenges, Wendy remained patient and tirelessly worked to find solutions, making every effort to ensure my experience was positive. Her professionalism and genuine care are truly commendable. Thank you, Wendy, for your outstanding support and dedication to helping customers like me. You've made a significant difference, and I deeply appreciate it.

kufeyeh
Jordan
4 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 21, 2024

Awesome customer support. Wendy W. helped me solve my problems and was very kind.

Snapfyt
Australia
3 months using the app
DSers replied February 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 29, 2024

Olá, fui rapidamente atendida hoje para uma duvida que possuía a respeito do Dsers, a atendente Holly foi excelente comigo, fico muito grata pelo pronto atendimento.

Zahara Moon
Brazil
10 days using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Very helpful and solved my problem

Mahemah Fitness
Saudi Arabia
5 months using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Fui muito bem atendida por Chrissy através do chat de Facebook, super amável, e prestativa. Muito obrigada.

PRShop
United States
3 days using the app
DSers replied May 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 15, 2024

o Rin me deixou super satisfeito com o atendimento, super rapido e tirou todas as minhas duvidas

JohnsonJpa
Brazil
About 2 months using the app
DSers replied May 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 27, 2024

Amazing support, i tried different apps on shopify, trying to setup items to dropshi was such a pain and i ended up giving up, but with Dsers any problem i had was resolved very quickly by the help of "Vivian", could setup products in no time with little to no problems compared to other apps, if you are a begginer to dropshipping dont waste your time with other apps, when you have an amazing support team on Dsers

MiniCharge
Canada
2 months using the app
DSers replied January 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 14, 2024

Great app, recommend

Julian Kingsley
United States
2 months using the app
DSers replied May 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 16, 2024

Thanks to Aimee's expertise and dedication, my shipping and delivery concerns were promptly addressed, leaving me thoroughly impressed and satisfied with the level of service provided. I cannot recommend Aimee highly enough for her outstanding support and assistance.

FINNEX
Canada
3 months using the app
DSers replied February 19, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team