Reviews (26,271)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

June 5, 2024

Via was so polite, thank you !

UnicQwest
United States
15 days using the app
DSers replied June 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 25, 2024

emma did a great job . she made my work really helpful .. i would like to give emma 5 star ..

Loohealthes
Canada
1 day using the app
DSers replied March 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

I needed help, I turned to Aurora, she helped me very quickly

Elegant Secrets Boutique
Italy
9 days using the app
DSers replied March 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 18, 2024

I wasn't able to log in to my aliexpress on dsers, I contacted support and Zina helped me solve this problem in a few minutes! great support service, thanks Zina!

SempreAjustes
Brazil
About 1 hour using the app
DSers replied June 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 15, 2024

I had a problem with my account, Blanca was there to help me, she is a very helpful nice person. She deserve 5 out of 5

Aws Stores
United Arab Emirates
4 months using the app
DSers replied February 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 10, 2024

Great service, helped me solve my problem.

Mega Certo
Brazil
Almost 5 years using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 15, 2024

Krystal was the best, she responds quick and get the job done fast and properly, thank you!!

My Store
United States
4 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 17, 2024

wonderfull customer Service

TINTINOS
United Kingdom
2 months using the app
DSers replied June 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Passei quatro horas quebrando a cabeça tentando resolver a integração do Dsers com Aliexpress, aí tive a feliz idéia de entrar em contato com o suporte que me atendeu muito rápido e resolveu meu problema mais rápido ainda. Nota 1000

Volltz Ofertas
Brazil
3 months using the app
DSers replied March 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

Muito bom suporte, resolvendo os problemas rapidamente e com boa disposição.

ATEMPORAL
Portugal
Almost 2 years using the app
DSers replied March 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team