Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 28, 2022

Jessica supported me after a new migration over to the software - very helpful and quickly resolved my issues.

Posh Petz
United Kingdom
3 months using the app
December 7, 2020

Very practical and easy to use once you understand how it works. However the explanations are not always clear. Luckily the customer service is there and is efficient in solving the problems encountered. They don't just answer the question, they look for a solution to the problem. Clearer and more detailed explanations on certain points would be appreciated.
Good application overall but can be (slightly) improved.

Marc & Brent
France
3 months using the app
DSers replied December 7, 2020

Hi Marc & Brent,

Thank you so much for your review of our app and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 13, 2020

Very convenient app and makes sourcing very efficient but there is one issue as while mapping it doesn't update the price of the product we are sourcing properly

Hack Factory
Canada
3 months using the app
February 7, 2023

A little glitchty sometimes. But overall, great experience! The customer service via live chat was amazing and super helpful too.

Letsgosomewheretogether
United States
3 months using the app
DSers replied February 7, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2023

LENA DISPONIBILE E GENTILISSIMA MI HA AIUTATO IN QUELLO DI CUI AVEVO BISOGNO CON PAZIENZA E VOLONTà GRAZIE MILLE

Crazy-love
Italy
3 months using the app
DSers replied April 23, 2023

Hi,

Thank you for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 11, 2023

I had help from Catalina. I needed some help with my account and she helped me very good and replies quickly.

MistyMountain
Netherlands
3 months using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2022

Really good services in the help center, Olivia was my advisor and helped really well and efficiently

Everystore
New Zealand
3 months using the app
DSers replied November 6, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2023

I am a newbie in the dropshipping world and even though I encountered a technical issue with DSers, I was lucky to found Lucas' help. He answered immediately to my inquiry and ensured me that my problem would be fixed in the shortest term. So far I am satisfied with the customer care's dedication and speed to resolving issues.

StArt
Italy
3 months using the app
DSers replied September 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 28, 2021

I recommen Dsers ! They are the best on the game! If you want to make business very well, it is with them ONLY. At more very good service with Catalina and very complients and funny to working with you !!

GLENSS™ - Alfombra biodegradable
France
3 months using the app
DSers replied March 28, 2021

Hi GLENSS™ - Alfombra biodegradable,

Thank you so much for your review. Your recommendation is valuable to us. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

August 24, 2022

the service is good. they just answer late sometimes but they take time to solve the problem........

Kate & Laura
Australia
3 months using the app
DSers replied August 24, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team