Reviews (29,532)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

February 7, 2023

A little glitchty sometimes. But overall, great experience! The customer service via live chat was amazing and super helpful too.

Letsgosomewheretogether
United States
3 months using the app
DSers replied February 7, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2023

LENA DISPONIBILE E GENTILISSIMA MI HA AIUTATO IN QUELLO DI CUI AVEVO BISOGNO CON PAZIENZA E VOLONTà GRAZIE MILLE

Crazy-love
Italy
3 months using the app
DSers replied April 23, 2023

Hi,

Thank you for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 11, 2023

I had help from Catalina. I needed some help with my account and she helped me very good and replies quickly.

MistyMountain
Netherlands
3 months using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2022

Really good services in the help center, Olivia was my advisor and helped really well and efficiently

Everystore
New Zealand
3 months using the app
DSers replied November 6, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2023

I am a newbie in the dropshipping world and even though I encountered a technical issue with DSers, I was lucky to found Lucas' help. He answered immediately to my inquiry and ensured me that my problem would be fixed in the shortest term. So far I am satisfied with the customer care's dedication and speed to resolving issues.

StArt
Italy
3 months using the app
DSers replied September 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 28, 2021

I recommen Dsers ! They are the best on the game! If you want to make business very well, it is with them ONLY. At more very good service with Catalina and very complients and funny to working with you !!

GLENSS™ - Alfombra biodegradable
France
3 months using the app
DSers replied March 28, 2021

Hi GLENSS™ - Alfombra biodegradable,

Thank you so much for your review. Your recommendation is valuable to us. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

August 24, 2022

the service is good. they just answer late sometimes but they take time to solve the problem........

Kate & Laura
Australia
3 months using the app
DSers replied August 24, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2022

Quero falar com o suporte me chama +55 63 999559797 Quero resolver uma pendencia que está me dando dor de cabeça

mixshopbrasil01
Brazil
3 months using the app
DSers replied September 14, 2022

Hi there,

Thank you for your review, all feedback is important to us. Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

November 20, 2020

great app. Meets the need of droppshipers. Responsive team and listening. Always there whenever I needed help

SuMMuM
France
3 months using the app
DSers replied November 22, 2020

Hi SuMMuM,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your feedback on our app and customer service. We will keep improving DSers on providing a better dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2022

Customer support is very fast and responsive. I had a great experience with Jessica, who was happy to answer all my inquiries.

Shopalist
Lebanon
3 months using the app
DSers replied September 12, 2022

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team