Reviews (31,526)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

January 16, 2025

Great support team for any issues related to the app. I was facing some issues post-installation of the app and Zoe helped and guided me through that whole process.
Good work!

Attire Blue
India
4 months using the app
DSers replied January 20, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Chrissy was very responsive and helpful in solving my issue . it was my first order and she really helped me learn how Dsers works . thanks you Chrissy

Kool Panda
France
3 months using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2025

Excellent service with customer support, thank you

French Sexy Boutique
Australia
Over 2 years using the app
DSers replied January 23, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 5, 2025

I was facing challenges with my orders and wasn’t sure where to turn for assistance. Thankfully, when I reached out to customer service, Rfimp was incredibly kind and patient in guiding me through the process. I sincerely appreciate the time and effort you took to direct me to the right resources and help resolve my issue. Your support made all the difference.

FamSphere
United States
13 days using the app
DSers replied January 13, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 12, 2025

Thanks to Luna for her quick answer, I had a response within 1 minute which is exceptional, plus she was able to answer all my questions very well and solved my problem, thanks again to her.

AnimeVibe Shop
France
3 months using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 1, 2024

5-stars review for Blanca & This app (DSers): My experience is good with DSers- AliExpress Dropshipping.

& "Blanca is simply outstanding! Her professionalism, responsiveness, and kindness make her one of the best people I've ever had the pleasure of working with. She always goes above and beyond to provide impeccable service. Thank you so much, Blanca, for everything you do/help me with! ⭐⭐️⭐️⭐️⭐️"

REAL+ G
United States
About 1 year using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2024

I had the pleasure of receiving support from Lucy on the DSers team, and I can't recommend her enough! She was incredibly efficient, patient, and knowledgeable throughout the process. Lucy guided me step-by-step and ensured that all my concerns were addressed thoroughly. Her professionalism and friendly demeanor made the experience seamless and stress-free. Thank you, Lucy, for your outstanding assistance!"

LAPANIA
France
6 months using the app
DSers replied December 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2024

I would like to express my sincere appreciation for Selena's exceptional assistance. She addressed all of my queries with professionalism and efficiency, ensuring that I was completely satisfied with the support provided. I am extremely pleased with her help and am happy to give her a well-deserved 5-star rating. Thank you, Selena!

Darctic
Canada
5 months using the app
DSers replied December 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

I recently had the pleasure of interacting with Zico customer service team, and I must say, they exceeded my expectations. From the moment I reached out, the response was prompt, professional, and genuinely friendly. He solved my problem in a matter of minutes.

Love Allure
United States
11 months using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 22, 2025

Amazing experience, immediate responses and I resolved my issue within minutes. Thank you again :)

PureNest Design
Czechia
3 months using the app
DSers replied January 23, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team