Reviews (26,060)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 10, 2024

lucia help me a lot with my first order fulfillment and also guided me with various things which i was not aware of as a beginner

MagguCultures
Australia
17 days using the app
DSers replied February 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2024

This is the best customer service ever, his name is isak and he was the best for your troubles, and even better he takes care of everthing else. i really recommend isak for your service, happy for this service!!

UpLivings
United States
3 months using the app
DSers replied February 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 21, 2024

Great and fast support from Holly. Thank you so much for your support!!!

Dazzle Diva Finds
Cyprus
4 months using the app
DSers replied February 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

I had an annoying problem, however, when I reached out to Chrissy she answered in seconds and gave me the solution instantly. I haven't experienced such exceptional customer service from anyone before. THANK YOU CHRISSY YOURE A LIFE SAVER

Endless Affections
Australia
3 months using the app
DSers replied January 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 25, 2024

Sandy was very helpful

Polished Kitchen & Home
United States
4 months using the app
DSers replied March 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 28, 2024

Surely the best assistance there is

LOOPING
Portugal
23 days using the app
DSers replied April 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 30, 2024

I love it

Tinytresures
United States
9 months using the app
DSers replied April 1, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 6, 2024

great service by Irene. so helpful in finding solutions.

Neks Galley
Canada
5 months using the app
DSers replied March 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited June 4, 2024

Holly at support was great.

River Clothing
United States
29 days using the app
DSers replied June 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 2, 2024

Great help from Olivia

LifehackGadgets
Germany
About 2 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team