Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 13, 2022

Quero falar com o suporte me chama +55 63 999559797 Quero resolver uma pendencia que está me dando dor de cabeça

mixshopbrasil01
Brazil
3 months using the app
DSers replied September 14, 2022

Hi there,

Thank you for your review, all feedback is important to us. Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

November 20, 2020

great app. Meets the need of droppshipers. Responsive team and listening. Always there whenever I needed help

SuMMuM
France
3 months using the app
DSers replied November 22, 2020

Hi SuMMuM,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your feedback on our app and customer service. We will keep improving DSers on providing a better dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2022

Customer support is very fast and responsive. I had a great experience with Jessica, who was happy to answer all my inquiries.

Shopalist
Lebanon
3 months using the app
DSers replied September 12, 2022

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 28, 2021

cette application est top et facile vraiment le transfert des donnés.
je remercie Krystal pour la patience de ma demande et de m'avoir renseigner.
recommande l'APP.

DRTOP shop
France
3 months using the app
DSers replied June 28, 2021

Hi DRTOP shop,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2023

Man hat einen super support wenn man Hilfe benötigt .
Neukunde aber finde es bis jetzt tip top

Imanija
Switzerland
3 months using the app
DSers replied November 5, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2022

I needed to reach out and ask for help on a few things. Jessica with Support helped wonderfully and courteously! She always provided picture instructions as well as written ones and told me to try and reach back. I would do as instructed and reach back to her for the next step. She was attentive and again super supportive. I appreciate her help so very much. Thank you Jessica!!:)

PlayfulPlanting
United States
3 months using the app
DSers replied October 28, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited January 16, 2020

the app is good but i can not select all my orders for paying once on aliexpress. you can select 10 orders. the team not replaying fastly.

Alvie Belley
United States
3 months using the app
April 30, 2022

Thank you Krystal for the help , i really appreciate DSERS support. Dsers is very useful for e-commerce business , i recommand

Brosie
France
3 months using the app
June 2, 2022

ứng dụng hoạt động tương đối tôt,tuy nhiên nhiều khi phần tải hình ảnh từ sản phẩm trong app bị lỗi không hiển thị hình ảnh.mặc dù đã làm mới trang nhiều lần,ngoài ra không có vấn đề gì hết,bộ phân chăm sóc khách hàng rất tốt.tôi rất hài lòng

kimsletter
Vietnam
3 months using the app
DSers replied June 6, 2022

Hi,

We are happy to learn that DSers is really helpful for you when importing products. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 18, 2023

The app is not compatible with shopify. Please, fix it. I have not selled any product with this app yet, but maybe I will get some problems. Please, fix it.

Bird Saint
Mexico
3 months using the app
DSers replied July 20, 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

Don't hesitate to contact us if you need any help!

DSers team