Reviews (28,723)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, streamlined setup, and synchronization. It is favored for efficient order management, especially the bulk order processing feature which simplifies administrative tasks. The app offers advanced product customization for pricing and variations, and a robust supplier management system that assists in selecting the best suppliers based on price and reviews. The user-friendly interface is suitable for both new and experienced dropshippers. Exceptional customer support is frequently highlighted, with team members like Maria, Raphael, and Wendy receiving specific praise. Enhanced shipping options, automated order fulfillment, and a supplier optimization tool further boost operational efficiency and profitability. The availability of 24/7 support is also highly valued for its convenience and reliability.

October 26, 2022

I needed to reach out and ask for help on a few things. Jessica with Support helped wonderfully and courteously! She always provided picture instructions as well as written ones and told me to try and reach back. I would do as instructed and reach back to her for the next step. She was attentive and again super supportive. I appreciate her help so very much. Thank you Jessica!!:)

PlayfulPlanting
United States
3 months using the app
DSers replied October 28, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited January 16, 2020

the app is good but i can not select all my orders for paying once on aliexpress. you can select 10 orders. the team not replaying fastly.

Alvie Belley
United States
3 months using the app
April 30, 2022

Thank you Krystal for the help , i really appreciate DSERS support. Dsers is very useful for e-commerce business , i recommand

Brosie
France
3 months using the app
June 2, 2022

ứng dụng hoạt động tương đối tôt,tuy nhiên nhiều khi phần tải hình ảnh từ sản phẩm trong app bị lỗi không hiển thị hình ảnh.mặc dù đã làm mới trang nhiều lần,ngoài ra không có vấn đề gì hết,bộ phân chăm sóc khách hàng rất tốt.tôi rất hài lòng

kimsletter
Vietnam
3 months using the app
DSers replied June 6, 2022

Hi,

We are happy to learn that DSers is really helpful for you when importing products. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 18, 2023

The app is not compatible with shopify. Please, fix it. I have not selled any product with this app yet, but maybe I will get some problems. Please, fix it.

Bird Saint
Mexico
3 months using the app
DSers replied July 20, 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

Don't hesitate to contact us if you need any help!

DSers team

January 9, 2020

O Dsers tem um interface ótima, prática de usar. Tudo fica organizado e agiliza o trabalho do Dropshipping. #Recomendo

PENSOU, ACHOU, LEVOU!
Brazil
3 months using the app
July 18, 2023

muito simples com o tempo vou ter mas experiencia.

FUSS ! LK
Brazil
3 months using the app
DSers replied July 20, 2023

Hello there!
Thank you for your review. We're happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 24, 2021

Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice

PainRelief® Uk
Belgium
3 months using the app
DSers replied April 26, 2021

Hi PainRelief® Uk,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

August 14, 2022

Customer service is very helpful and know what his doing it was a great customer service and I am very satisfied

UrFaveShop
United States
3 months using the app
DSers replied August 21, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 13, 2023

I would like to thank Cynthia for the great service, it solved my problem, thank you very much!! Thanks!!!!

Loja Fazzo
Brazil
3 months using the app
DSers replied June 13, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team