Reviews (31,526)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

December 4, 2024

I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.

LittleOzKid
Australia
6 months using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

⭐⭐⭐⭐⭐ Outstanding Customer Service!
I had an incredible experience with the customer service team! They were prompt, knowledgeable, and genuinely cared about resolving my issue. Every question I had was answered clearly, and they went above and beyond to ensure I was happy with my purchase. It's rare to find such professionalism and kindness these days. Highly recommend!

MONA LISA
United States
8 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 16, 2024

Chrissy was my agent today and she helped me to better understand the process thoroughly. I am now more knowledgeable and equipped on how to engage and work with suppliers to retain customers. Thank you .

BeUrBestBeautiful.com
United States
3 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 22, 2024

It was really nice to talk to the support team, Very detailed information received and fixed all issues.

MARTinCART
United States
12 months using the app
DSers replied December 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 4, 2024

I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns.

What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me.

The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!

Silent Basketball
Singapore
About 1 month using the app
DSers replied December 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2025

Amazing customer service! Villanelle was able to answer all my questions with valuable resources and also provided some great tips.

My Store
Australia
4 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 26, 2024

Excellent service, helped me a lot and answered my questions, I was attended by Lena, 10 out of 10

datedesconto
Brazil
Over 2 years using the app
DSers replied November 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Great service. You have the best service online that I ever use. Thanks, Celia

Te Quiero Fashion
Argentina
Over 5 years using the app
DSers replied November 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 2, 2025

Holly is awesome, she provided phenomenal help. I was able to process my order within minutes. Thank you

theshona
Canada
About 1 month using the app
DSers replied January 6, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 23, 2025

"Fantastic support! Fiona was quick, friendly, and helped resolve my issue with ease. Excellent service!"

Shopsthebest
Australia
2 months using the app
DSers replied January 27, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team