Reviews (31,251)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 16, 2024

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

Eterno
Germany
4 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Dear Luna,

I wanted to take a moment to thank you for the wonderful assistance you provided. This was my first chat with Desers, and I truly appreciated how helpful and kind you were throughout our conversation. Your support made a great impression, and I’m very pleased with the service.

Thank you again for making this experience so positive. I look forward to reaching out if I need help in the future!

Warm regards,
Habibullah

Innova Maison
United Kingdom
15 days using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2024

I had issues with a supplier and had to cancel my orders and place them again. With Vivian's help, I was able to quickly reprocess the orders. Thank you for your assistance and prompt resolution of the issue.

TheBuyStop
Portugal
3 months using the app
DSers replied December 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 5, 2024

Very excellent user service, more than helpful assistance, Holly was a gret help for my store!

Viral Homewares
Australia
11 months using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Lucy answered all of my questions, and even took the time to help me look for a solution! Great customer service! Couldn't be happier :)

EmergingEra™
United States
8 months using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 10, 2024

I had an excellent experience with Vivian from DSers support. They provided outstanding customer service, patiently listened to my issue, and resolved it efficiently. I’m very impressed with their professionalism and quick response time. Highly recommend DSers support – they went above and beyond to help me.

Maximus Team Sales
United States
5 months using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Now, Aurora helped me in a wonderful way and stayed with me until the end, explaining with pictures and step by step until we solved the problem. Thank you, Arwa. You are a kind person, and I appreciate you.

Tierfreundepro
Germany
About 1 month using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Zoe was wonderful she really helped me with an issue in my store and respond to all my questions making me resolve all of my problems¡ amazing work , thank you so much Zoe :)

VoltBrush
United Kingdom
5 months using the app
DSers replied November 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2024

I got a store connection issue, and CS Sandy from DSers team solved it for me immediately when I contacted them. Dsers are very responsive. Highly recommended for dropshippers :)

The Case Factory
United Kingdom
11 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Selena was very helpful, she walk me through my problem and was never shy to provide great answers when I asked something.

myHelestia
Germany
4 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team