Reviews (31,338)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
Refine
-
By rating
I tried AutoDS and I was SO frustrated with how their tools did not work—AND I was only on their trial: imagine that! LOL. But thanks to that I was able to find DSers and so far so GOOD! Customer service seems to be GREAT but it is only my first time contacting them YET I have a GREAT feeling about all of this: many thanks guys! I want to thank Wendy and Emily for helping me today.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thanks to Luna for her quick answer, I had a response within 1 minute which is exceptional, plus she was able to answer all my questions very well and solved my problem, thanks again to her.
So far my experience has been great, and customer service is also amazing, quite quick in responsiveness. Raphael responded right away; in fact, I accidentally made him wait on me. Even though he had to wait, he was still helpful and quick with fixing my issue. Thank you, Raphael.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
⭐⭐⭐⭐⭐
I’m very new to this, so I tend to have a lot of questions that need to be explained in a simple and clear way. Maria was incredibly kind and patient with me. She took the time to provide precise answers and explained everything in a way that made it easy for me to understand. Her guidance gave me the confidence to make the suggested changes. I truly appreciate her support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sandy was very helpful and did her best to resolve my problems and gave me better understanding of why they are happening.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
"Outstanding Support from Sandy at DSers!"
I want to express my deepest gratitude to Sandy from the DSers support team for their incredible assistance. Sandy went above and beyond to help me navigate and organize everything on DSers, Shopify, and AliExpress.
Their expertise and patience made the entire process seamless, even when things seemed complicated. From setting up integrations between Shopify and DSers to ensuring my orders flowed smoothly through AliExpress, Sandy was there every step of the way.
Thanks to their guidance, I feel much more confident using the platform, and my business operations have significantly improved. I highly recommend DSers, and a big part of that is because of Sandy's exceptional support!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Maria was amazing. Made a very complicated process very simple. I'm looking forward to working with the helpline as I grow my online business.
thank you
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue with my product variant. Vivian helped me resolve it satisfactorily.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team