Reviews (31,756)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

December 5, 2024

⭐⭐⭐⭐⭐
"I had the pleasure of working with Villanelle from the customer service team, and I can't say enough great things about the experience! Villanelle was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Their professionalism and kindness made the whole process smooth and stress-free. Thank you, Villanelle, for your outstanding service! Truly a 5-star experience."

TrendPop Creations
United States
4 months using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 20, 2025

Excellent service with customer support, thank you

French Sexy Boutique
Australia
Over 2 years using the app
DSers replied January 23, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 24, 2024

Just had a complicated mess sorted by them. It took an hour but they were patient and walked me through the process.
5 stars!

FunHealthyHabits
South Korea
7 months using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 22, 2025

Amazing experience, immediate responses and I resolved my issue within minutes. Thank you again :)

PureNest Design
Czechia
3 months using the app
DSers replied January 23, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 18, 2025

Amazing great help I am a new with online business Zico helped me a lot to complete my order thank you so much you are great

My Store
Canada
About 1 month using the app
DSers replied February 20, 2025

Hello!

Thank you for sharing your experience! We're so happy to hear that Zico was able to assist you in completing your order. It’s always our goal to make the process as smooth as possible, especially for newcomers.

If you need any more help, don’t hesitate to reach out again. We're here to support you every step of the way!

DSers Team

January 10, 2025

i contacted dsers to learn how to fulfill the orders. and within a minuted i got reply from FIONA. Fiona is very nice and helpful. she teach me in a everything step by step. really appreciated. thank you Fiona.

ABOSSSTORE
Canada
About 2 months using the app
DSers replied January 13, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 16, 2025

Great support team for any issues related to the app. I was facing some issues post-installation of the app and Zoe helped and guided me through that whole process.
Good work!

Attire Blue
India
4 months using the app
DSers replied January 20, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2025

Vivian helped solve my problem in record time. Thank you.

The Little Baby Brand
United Kingdom
About 3 years using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 23, 2024

Luna from the Live Chat was friendly, helpful and responded quickly to try to help me with my problem. She answered with screenshots of what I needed to do, which was great.

coziecomfie
Australia
3 months using the app
DSers replied December 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 28, 2025

Great service. I had to contact them twice and they have been amazing. Very kind. Thank you Teressa :)

Mon Espace Récréatif
Canada
About 1 month using the app
DSers replied March 5, 2025

Hello!

Thank you so much for your wonderful review! We're so glad to hear that you had a great experience with our service and that Teressa was able to assist you. Our team is always here to help, so feel free to reach out again whenever you need support.

DSers Team