Reviews (31,532)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

September 9, 2024

Amazing app. It makes dropshipping very easy and simple. Their customer service is also very good, they respond very quickly and always have an answer to my questions. A big shoutout to Rita for all the help

Glowing Gadgets
United Kingdom
17 days using the app
DSers replied September 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 18, 2024

I had a great experience working with Vivian. She was incredibly helpful in resolving a tricky fulfillment issue on my Shopify store using DSers. Vivian quickly identified the problem and guided me through the steps to fix it, ensuring that my order could be processed smoothly. Her expertise and prompt support made all the difference. Thank you, Vivian, for your outstanding service!

Openly Gay Animals
Canada
5 months using the app
DSers replied August 19, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2024

Rita was great to work with and helped me out instantly.

My Store
United States
2 months using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 5, 2024

I love the 24/7 support. Many times on weekend we shop owners are stuck because most aps support is just not there 24/7. Thank you to Luna who just helped me understand how to find us shipped products. I also found I don’t have all buttons on my iPad. So if you are like me and work through different devices, you can copy the url back into dsers to find and import into dsers. But much easier when all buttons are showing on your pc.

Thanks Luna for all your help! I will be in touch again soon as I grow,

AOshop.online
United States
2 days using the app
DSers replied September 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2024

I was confused on a matter and I was quickly assisted and the matter was solved rather expeditiously.

Forever Growth
United States
About 2 years using the app
DSers replied September 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 27, 2024

Ótimo atendimento! resolução do problema com rapidez! super indico.

My Store
Portugal
3 days using the app
DSers replied November 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Merci - vous êtes très rapide à répondre à notre demande - c'est très efficace, cela nous rassure /

Madeco Jardin
Belgium
About 2 years using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 29, 2024

"Thanks so much, Zico, for your quick and friendly help! You made the process easy and stress-free. I appreciate your patience and clear guidance. Keep up the great work!"

Embrace the Vibe
United States
About 2 months using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Vivian, was amazing customer support today, Thank you so much

Nyleblaze
Canada
18 days using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2024

vielen lieben dank der support hat mir sehr geholfen meine erste bestellung auszuführen ohne den support würde ich das wahrscheinlich nicht schaffen nocmal vielen lieben dank für alles

merra-shop
Germany
3 months using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team