Reviews (31,534)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

October 18, 2024

Created a new account and connected with AliExpress, but made a mistake. Got help within a few minutes, which was a nice and simple guide to fix my mistake - and worked like a charm!

Druckbruder
Germany
About 1 hour using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 19, 2024

Shout-out to Maria who helped me to clarify some questions I had fulfilling my first order on my store, I was breaking my head trying to figure out a couple of things and she helped me to clarify everything. She was very fast to reply to me and her english is also amazing.

Severica
United States
6 months using the app
DSers replied August 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 17, 2024

Colleen, thank you for your dedication on helping me, it was fast and easy!

Giftsnessentials
United States
About 2 months using the app
DSers replied September 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Staff excellent

Keyword Discount
United Kingdom
About 1 month using the app
DSers replied November 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 25, 2024

Great experience with the app and with Chrissy of the support team!

EsteemGlow
United States
5 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 31, 2024

I messaged in today because I was having an issues with my products saying sold out. My DSers account management helper made it so simple for me to fix the problem. Isak was an amazing help and was such a pleasure to work with. Thank you to him and I would work with him anytime. I appreciate his timely response and quick help.

D's Delights
United States
About 1 month using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 13, 2024

Agradezco mucho su ayuda, soy principante y he tenido muchas dudas que aclare gracias a su apoyo.

Muchas gracias

Petra
Mexico
About 1 year using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

会,客服人员非常耐心

shuadan02
China
About 3 years using the app
DSers replied December 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 17, 2024

I had a chat with Jacinta and it was very informative and helpful. Jacinta was quick at answering the chat and gave me the information I needed. Thank you,Jacinta.

Hustle & Bustle Designs
United States
25 days using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Holly Customer Service Representative:
I've just started my journey with DSers and the customer service is great. If you have any questions the staff works quickly and effectively to service you. Do not be afraid to reach out for valuable information for your business!

In Jesus Name
Canada
6 days using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team