Reviews (31,535)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

September 25, 2024

Great custumer services, very satisfied.

Paws Palace Store
United Kingdom
8 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 4, 2024

I am a new user of dser, needed some help with some issues i was facing with my shopify store. I clicked there live chat on facebook, Lucy was so amazing to help me with my questions and cleared my confusions.

Thank you Lucy

Nyra's World
New Zealand
About 1 month using the app
DSers replied September 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Most welcome to Colleen for the help provided.

Shopistrand
Qatar
Over 1 year using the app
DSers replied September 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I thank Wendy for her kind and prompt service.
I had a problem displaying the prices of the products I saved in my DSers, and she helped me solve this problem.

Safety Gadgets
Israel
3 months using the app
DSers replied September 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 24, 2024

I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!

Exchange llc
United States
About 2 months using the app
DSers replied August 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Très réactif , répond rapidement a toute nos questions , seul problème est que je ne puisse pas regrouper mes commande , mais la qualité du service est superbe , je recommande

ClairaCalm
France
30 days using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Super réactivité, merci Dsers. Pratique et fiable !

GRANDIR
France
8 days using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 30, 2024

The service of Esfania was very helpful for me. I'm so satisfied!

Boonality
United Kingdom
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 10, 2024

Thank you sandy for your fastest reply and you fix my issue in a seconds much appreciate

Baby Prince
United Arab Emirates
3 months using the app
DSers replied September 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 30, 2024

So far I'm learning alot. Lena from the support team was very helpful. She was very patient with me, as I posed alot of questions about the issue I was having. Thank you Lena!!

My Store
United States
1 day using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team