Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

September 13, 2024

Sempre que preciso do suporte sou muito bem atendido. Fui atendido pela Blanca que foi muito gentil e eficiente em resolver meu problema. Recomendo Dsers a todos

SUPER COMPRAS
Brazil
9 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 6, 2024

Got great customer service and technical help when was needed.
especially from Blanca :)

qlin
Israel
About 1 month using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Wendy helped me very good

Cleanfloss
Netherlands
7 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Parabéns a plataforma Dsers, vocês dão um show no quesito Atendimento ao Cliente. Por meio da Sandy, consegui solucionar um problema técnico que sem ela não teria como resolver. Foi extremamente cuidadosa, atenta, segura e sobre fazer as perguntas certas para chegar à solução. Parabéns Dser, parabéns Sandy e obrigado!

Fast Tênis
Brazil
About 2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Pues muy bien la verdad, la app es súper buena calidad y el servio al cliente por igual la verdad trabaja muy bien, y Zeo hace un trabajo espectacular la verdad ayuda en todo y quita cualquier duda que tengas, gracias.

My Store
Spain
11 days using the app
DSers replied November 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

I got great help and service by Chrissy. He helped me solve my problem and now I can get back to fixing my store and publishing it

ShoeDirect
United Kingdom
About 1 month using the app
DSers replied September 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.

Miracle Breath
Australia
3 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 9, 2024

Fui atendido pela Sandy e posso dizer que estou extremamente satisfeito com a sua vontade em me ajudar e sua compreensão, me ajudou com meus problemas e fez com que a minha experiência com o Dsers fosse excelente.

Society58
Brazil
3 months using the app
DSers replied October 15, 2024


Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 25, 2024

Aimee was helping me with screenshots that Aimee took and explained kindly. Appreciate your efforts.

Puss Studio
Canada
28 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Chrissy helped me with everything i needed in a great way!

Min butik
Sweden
About 3 hours using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team