Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 14, 2024

Im very satisfied with this AliExpress Dropshipping program, makes it so much easier as a dropshipping store. I got help from Rfimp who was excellent in customer-service, very kind and positive and found out my problem in 2 minutes.

Traveltote
Australia
About 1 month using the app
DSers replied October 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)

KitKatz
Canada
5 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!

Massive Vortex Shop
United States
5 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2024

I had the privilege of being attended by Isak at Chat Dsers, was simply the best service I received in my life, I am very satisfied and grateful !!!!! Thank you Isak, people should learn from Cove how to perform excellent service!

Amigo Pescador
Brazil
Over 1 year using the app
DSers replied August 13, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 16, 2024

Great support service! Take no time, fast reply, Thank you for the information, and make it easy to reach out!

ChicChoiceBoutique
United States
About 2 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 1, 2024

Really a great tool. I would especially like to highlight the support from Lydia. I was always helped to solve all problems and answer questions in the shortest possible time. 5 stars for DSers and the support!

Lulzino
United Arab Emirates
3 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 27, 2024

Raphael was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!

Beaunova
Canada
6 months using the app
DSers replied October 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 20, 2024

I'll give DSERS 5 stars because i had a great experience with the customer service who's name is Chloe. She was very polite and helpful. She made everything easy to understand and quickly resolved my issue! I appreciate it! Thank you!

Gonsey
Norway
16 days using the app
DSers replied October 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Many thanks to Holly, who helped me with the problem I had in dsers.

petshopparts
United Kingdom
10 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Only been using the app for a few weeks but I must say, the customer support is top notch. Selena , in particular, helped me out a lot in answering some basic questions!

Kleen.Life
Malaysia
3 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team