Reviews (31,529)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

December 4, 2024

FIrst time user of the app and system, used the live chat and had assitance from Sandy. She was very fast and very helpfull with answers and provided good solutions to any questions i had. would recommend to anyone.

Bikewise Smart Pump
New Zealand
About 2 months using the app
DSers replied December 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 28, 2024

They have great customer support and are available 24/7. I was helped by Selena and she was great!

Crocodile Wear
Canada
Almost 4 years using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Sandy was awesome helping me with an email issue where my customers were receiving too many emails from various sources. She investigated thoroughly and explained to me what was going on and how to find the ideal solution for me! thanks Sandy.

The Goose Nest
Canada
About 1 month using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2025

I didn't know how to update my stock manually, and Holly was very helpful and patient with me, explaining everything step by step.

okue
Brazil
4 months using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 27, 2025

I was delighted with the service of this online service! Everything was done quickly, efficiently and with maximum attention to detail. Customer support works at the highest level: they respond promptly, politely and very professionally.
the process of using the service was as simple and clear as possible. It is very pleasant to work with a company that values ​​its client. I recommend it to everyone who is looking for quality service and responsibility!

The World of Things
Poland
15 days using the app
DSers replied January 30, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying

WarMeUp
France
3 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 27, 2024

I had an outstanding experience with Sans from the DSers customer service team. I was facing an issue with some products in my store, and Sans went above and beyond to help me resolve it quickly and efficiently. He was incredibly professional, patient, and knowledgeable, guiding me step by step through the process until everything was perfectly sorted. It’s rare to find such dedicated support, and I truly appreciate Sans’ commitment to providing a top-notch customer service experience. Thank you, Sans, for your excellent assistance—DSers is lucky to have you on their team!

Fit4Goals.com
United States
10 months using the app
DSers replied October 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Thanks, Chloe, for all your help and quick response. I feel more confident in launching my online business with the information you have provided. Thank you. Great Customer Service.

4Paws
United States
4 months using the app
DSers replied November 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2024

I was quite lost and tried your support. Raphael from the support team helped me with such ease and clear guidance. I went from lost to happy and calm :)
Absolutely beautiful experience

TechTrek
Israel
About 2 months using the app
DSers replied November 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2024

This person was really helpful and supportive in helping me get the job done correctly when learning how to import products. Thank you for your help.

Pink Pearle
United States
About 2 months using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team